Monitoring Meetings. The contacts listed in paragraph 1 above will attend Monitoring Meetings that will be held to assess general progress in provision of TE Service A or TE Service B. The frequency of the meetings will be dependant on the number of DPIDs that the Licensee is providing the services to, but in any case will be no less frequent than annually. The agenda for the Monitoring Meetings will include: the Licensee’s general performance in providing services; the Licensee’s performance against the service level specifications in Appendix 8; a review of performance reports required under Appendix 2, paragraph 7 and Appendix 3, paragraph 5 (as appropriate), including agreement on corrective action to be taken, where performance is of concern and/or where service levels are not being achieved.
Appears in 3 contracts
Samples: Wholesale Services Agreement, Wholesale Services Agreement, Wholesale Services Agreement
Monitoring Meetings. The contacts listed in paragraph 1 above will attend Monitoring Meetings that will be held to assess general progress in provision of TE Service A or TE Service B. The frequency of the meetings will be dependant on the number of DPIDs that the Licensee is providing the services to, but in any case will be no less frequent than annually. The agenda for the Monitoring Meetings will include: • the Licensee’s general performance in providing services; • the Licensee’s performance against the service level specifications in Appendix 8; • a review of performance reports required under Appendix 2, paragraph 7 and Appendix 3, paragraph 5 (as appropriate), including agreement on corrective action to be taken, where performance is of concern and/or where service levels are not being achieved.
Appears in 2 contracts
Samples: Wholesale Services Agreement, Wholesale Services Agreement