Monthly Availability Sample Clauses

Monthly Availability. For paid Cloud Services generally made available by Humanetics, Humanetics commits to the following Monthly Availability. Starter 95% Professional 99.50% Premium 99.95%

Monthly Availability. Your monthly eStatements for your Deposit and Loan accounts will generally be available by the end of business on the 1st day of the month in a secure area of online banking. You may access and view your eStatements at that time.

Monthly Availability. ● Defined as the ability of a service or service component to fulfil its intended function at a specific time or over a calendar month. ● Minimum during service hours (excluding planned and unplanned security maintenance), as a percentage per month: 99% ● Defined as the ability of a service or service component to fulfil its intended function at a specific time or over a calendar month, excluding scheduled maintenance periods. ● Minimum during service hours (excluding planned and unplanned security maintenance), as a percentage per month: 99% ● Base level (Section 3) As defined in the EGI Default Operational Level Agreement. The provisioning of the service under the agreed service level targets is subject to the following limitations and constraints: ● Support is provided in the following language: English ● Downtimes caused due to upgrades for fixing critical security issues are not considered Agreement violations. ● Force Majeure. A party shall not be liable for any failure or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond its reasonable control. Means any o fire, flood, earthquake or natural phenomena, o war, embargo, riot, civil disorder, rebellion, revolution which is beyond the Provider's control, or any other causes beyond the Provider's control.

Monthly Availability. An Equivalent Availability Factor for the Facility will be calculated for each Billing Month "EAF(M)" in a manner similar to that as described in Section IV.A.1, herein, with the various components of the of the formulas measured for Billing Month "M" rather than Period "p."

Monthly Availability. Defined as the ability of a service or service component to fulfil its intended function at a specific time or over a calendar month. • Average service level target (as a percentage per month): 90% • Minimum (as a percentage per month): 80% • Defined as the ability of a service or service component to fulfil its intended function at a specific time or over a calendar month, excluding scheduled maintenance periods. • Average service level target (as a percentage per month): 95% • Minimum (as a percentage per month): 85% • Medium7 7 The incidents, based on their priority, will be responded to with the response times described in section 2.1

Monthly Availability. SLA a) Scaleflex will use commercially reasonable efforts to make the Scaleflex Technology available with a Monthly Availability Percentage of at least 99.90% in any calendar month during the Term (the “Monthly Availability SLA”). b) Scaleflex Technology Upgrades and Scheduled Downtime. Scaleflex may, at its discretion Modify the Scaleflex Services, which may require a period of unavailability of the Scaleflex Technology Service. Scaleflex will use commercially reasonable efforts to limit such unavailability to under 4 hours and to provide 72-Hours’ notice to Customer of such unavailability (“Scheduled Downtime”). c) If Scaleflex fails to meet the Monthly Availability SLA in any month during the Term for reasons other than an Scaleflex Technology Exclusion, Scaleflex will credit to Customer a Service Credit in an amount that is up to 10% of the Fees received by Scaleflex for that month per the procedures in section 5 of this Appendix - “Scaleflex Support Policy”.

Monthly Availability. For paid Cloud Services generally made available by Humanetics, Humanetics commits to the following Monthly Availability. Starter 95% Professional 99.50% Premium 99.95% Monthly Availability (%) = Uptime during a Month / Total Time during a Month Month Means a calendar month Monthly Availability Means the percentage of time the Cloud Services are available on average during a Month, based on Uptime and Total Time. SLA Exclusions Mean unavailability or any other performance issue causing downtime of the Cloud Services as a result of: (i) Scheduled maintenance within a Regular Maintenance Window; (ii) downtime for which at least 24 hours prior notice is provided to Customer; (iii) factors outside Humanetics’ reasonable control; (iv) actions or inactions of Customer or any third party; (v) any equipment, software or other technology not provided by Humanetics; or suspension or termination of Cloud Services in accordance with the Agreement. Total Time All of the time during a Month (in minutes), less any time attributed directly or indirectly to SLA Exclusions. Uptime All of the time during a Month (in minutes) when the Cloud Services are available for production use (i.e., user logon and access and use of user interfaces).