Monthly Billing. Utility accounts are billed monthly and due and payable upon presentation and must be paid in full by the due date on the bill, 15 days from the billing date. Any payment postmarked by the due date will be accepted as timely. If not paid in full, the bill becomes delinquent 20 days (5-day grace period) after the billing date and will be charged a 10% penalty. A disconnect warning will be mailed indicating a service disconnection date if payment has not been received within 53 days past the billing date. If payment in full is not received within 60 days of the billing date (40- day grace period), a final warning notice will be delivered/mailed/telephoned indicating the service disconnection date for non-payment is imminent. Payment to restore service will include all past due charges, current charges, late fee penalties, and a reconnection fee (plus penalties) will be made and collected prior to renewing service following a discontinuance. Customers that demonstrate a household annual income that is 200 percent below the federal poverty level will have any interest charges waived.
Appears in 3 contracts
Samples: Water/Sewer Service Agreement, Water/Sewer Service Agreement, Water/Sewer Service Agreement
Monthly Billing. Utility accounts are billed monthly and due and payable upon presentation and must be paid in full by the due date on the bill, 15 days from the billing date. Any payment postmarked by the due date will be accepted as timely. If not paid in full, the bill becomes delinquent 20 days (5-day grace period) after the billing date and will be charged a 10% penalty. A disconnect warning will be mailed indicating a service disconnection date if payment has not been received within 53 days past the billing date. If payment in full is not received within 60 days of the billing date (40- 40-day grace period), a final warning notice will be delivered/mailed/telephoned indicating the service disconnection date for non-payment is imminent. Payment to restore service will include all past due charges, current charges, late fee penalties, and a reconnection fee (plus penalties) will be made and collected prior to renewing service following a discontinuance. Customers that demonstrate a household annual income that is 200 percent below the federal poverty level will have any interest charges waived.
Appears in 3 contracts
Samples: Water/Sewer Service Agreement, Water/Sewer Service Agreement, Water/Sewer Service Agreement
Monthly Billing. Utility accounts are billed monthly and due and payable upon presentation and must be paid in full by the due date on the bill, 15 days from the billing date. Any payment postmarked by the due date will be accepted as timely. If not paid in full, the bill becomes delinquent 20 days (5-day grace period) after the billing date and will be charged a 10% penalty. A disconnect warning will be mailed indicating a service disconnection date if payment has not been received within 53 days past the billing date. If payment in full is not received within 60 days of the billing date (40- 40-day grace period), a final warning notice will be delivered/mailed/telephoned indicating the service disconnection date for non-payment is imminent. Payment to restore service will include all past due charges, current charges, late fee penalties, and a reconnection fee (plus penalties) will be made and collected prior to renewing service following a discontinuance. Customers that demonstrate a household annual income that is 200 percent below the federal poverty level will have any interest charges waived.
Appears in 1 contract
Samples: Water/Sewer Service Agreement