Common use of MOST FAVOURED CUSTOMER Clause in Contracts

MOST FAVOURED CUSTOMER. The Supplier undertakes that when dealing with its Contracted Customers and Prospective Customers from time to time it shall not discriminate against the Authority or any Contracted Customer. In particular the Supplier shall not during the Term enter into a contract with any other customer for the provision of services substantially similar to the Services at prices or other terms and conditions which, taken together, are more favourable to that customer than those available under this Framework Agreement ("Preferable Terms"), unless it first offers to provide those Preferable Terms to the Authority. Upon request by the Authority, the Supplier will provide the Authority with such details (anonymised as necessary) as the Authority may reasonably require in order to establish the Supplier's compliance with this Paragraph 2. If the Supplier discriminates against the Authority or a Contracted Customer by failing to provide the Authority or the relevant Customer with the benefit of Preferable Terms the Authority shall be entitled to escalate the matter for resolution in accordance with Clause 16, provided that if the matter is not resolved by the Authority Representative and the Supplier Representative within ten (10) Working Days of escalation to them pursuant to that Clause, the Authority shall be entitled to terminate this Framework Agreement pursuant to Clause 14.19.

MOST FAVOURED CUSTOMER. The Supplier undertakes that when dealing with its Contracted Customers customers and Prospective Customers potential customers from time to time it shall not discriminate against the Authority or any Contracted CustomerAuthority. In particular particular, but without limitation, the Supplier shall not during the Term enter into a contract with any other customer for the provision of services substantially similar to the Services at prices or other terms and conditions which, taken together, are more favourable to that customer than those available under this Framework Agreement ("Preferable Terms"), unless it first offers to provide those Preferable Terms to the AuthorityAuthority pursuant to Clause 9 (Change Control). Upon request by the Authority, the Supplier will provide the Authority with such details (anonymised as necessary) as the Authority may reasonably require in order to establish the Supplier's compliance with this Paragraph 2. If the Supplier discriminates against the Authority or a Contracted Customer by failing to provide the Authority or the relevant Customer with the benefit of Preferable Terms the Authority shall be entitled to escalate the matter for resolution in accordance with Clause 1618 (Dispute Resolution), provided that if the matter is not resolved by the Authority Representative and the Supplier Representative within ten (10) Working Days of escalation to them pursuant to that Clause, the Authority shall be entitled to terminate this Framework Agreement pursuant to and Clause 14.1917 shall apply.