Common use of NETWORK INTERCONNECTION TRUNKS Clause in Contracts

NETWORK INTERCONNECTION TRUNKS. Key Service Quality Measurements Notes -------------------------------------------------------------------------------- Ordering Process: -------------------------------------------------------------------------------- 3. Order Confirmation Timeliness: -------------------------------------------------------------------------------- o a. Average Response Time: Firm Order Confirmation -------------------------------------------------------------------------------- o b. % [greater than] 10 days -------------------------------------------------------------------------------- 4. Reject Timeliness Manual Tracking -------------------------------------------------------------------------------- o a. Average Response Time: Rejects -------------------------------------------------------------------------------- o b. % [greater than] 10 days -------------------------------------------------------------------------------- 5. % Rejects: -------------------------------------------------------------------------------- o % Rejects -------------------------------------------------------------------------------- 6. Timeliness of Completion Notification: -------------------------------------------------------------------------------- o Average Response Time - Notice of Completion Manual Tracking (Requires Serial Number) -------------------------------------------------------------------------------- Provisioning Process -------------------------------------------------------------------------------- 8. Average Interval - Offered -------------------------------------------------------------------------------- o Average Interval - Offered -------------------------------------------------------------------------------- 9. Average Interval - Completed -------------------------------------------------------------------------------- o Average Interval - Completed -------------------------------------------------------------------------------- 10. [Intentionally Omitted] -------------------------------------------------------------------------------- 11. % Missed Installation Appointment -BA Reasons -------------------------------------------------------------------------------- o % Missed Installation Appointment (BA Reasons) -------------------------------------------------------------------------------- 12. % Missed Installation Appointment - Facilities -------------------------------------------------------------------------------- o % Missed Installation Appointment - Facilities -------------------------------------------------------------------------------- 13. % Installation Troubles within 30 Days -------------------------------------------------------------------------------- o % Installation Trouble within 30 days --------------------------------------------------------------------------------