NETWORK INTERCONNECTION TRUNKS. Key Service Quality Measurements Notes -------------------------------------------------------------------------------- Maintenance and Repair Process -------------------------------------------------------------------------------- 14. Network Trouble Report Rate -------------------------------------------------------------------------------- o Network Trouble Report Rate -------------------------------------------------------------------------------- 15. [Intentionally Omitted] -------------------------------------------------------------------------------- 16. Mean Time to Repair -------------------------------------------------------------------------------- o Mean Time to Repair (Stop Clock) -------------------------------------------------------------------------------- 17. % Out of Service [greater than] 24 Hours -------------------------------------------------------------------------------- o % Out of Service [greater than] 24 Hours -------------------------------------------------------------------------------- 18. % Repeat Reports within 30 days -------------------------------------------------------------------------------- o % Repeat Reports within 30 Days -------------------------------------------------------------------------------- Network Performance -------------------------------------------------------------------------------- 20. % Dedicated Final Trunk Blockage --------------------------------------------------------------------------------
Appears in 5 contracts
Samples: Interconnection Agreement (Harvardnet Inc), Interconnection Agreement (Harvardnet Inc), Interconnection Agreement (Harvardnet Inc)