Common use of Network Provider Directory Clause in Contracts

Network Provider Directory. (A) For each of the following provider types covered under the Contract, the Contractor shall make the following information on the Contractor’s Network Providers available to the Enrollee in paper form upon request and in electronic form: (1) Names, as well as any group affiliations; (2) Street addresses; (3) Telephone numbers; (4) Website URLs, as appropriate; (5) Specialties, as appropriate; (6) Whether Network Providers will accept new Enrollees; (7) The cultural and linguistic capabilities of Network Providers, including languages (including ASL) offered by the Provider or a skilled medical interpreter at the Provider’s office, and whether the Provider has completed cultural competence training; and (8) Whether Network Providers’ offices/facilities have accommodations for people with physical disabilities, including offices, exam room(s) and equipment. (B) The Contractor shall update the paper Network Provider directory at least monthly. The Contractor shall update the electronic Network Provider directory no later than 30 calendar days after the Contractor receives updated Provider information. (C) The Contractor shall make the Network Provider directory available on the Contractor’s website in a machine readable file and format as specified by the Secretary of Department of Health and Human Services. (D) The Contractor shall comply with the Network Provider directory requirements found in this Article 3.6.6 by July 1, 2018.

Network Provider Directory. (A) For each of the following provider types covered under the Contract, the Contractor shall make the following information on the Contractor’s Network Providers available to the Enrollee in paper form upon request and in electronic form: (1) Names, as well as any group affiliations; (2) Street addresses; (3) Telephone numbers; (4) Website URLs, as appropriate; (5) Specialties, as appropriate; (6) Whether Network Providers will accept new Enrollees; (7) The cultural and linguistic capabilities of Network Providers, including languages (including ASL) offered by the Provider or a skilled medical interpreter at the Provider’s office, and whether the Provider has completed cultural competence training; and (8) Whether Network Providers’ offices/facilities have accommodations for people with physical disabilities, including offices, exam room(s) and equipment. (B) The Contractor shall update the paper Network Provider directory at least monthly. The Contractor shall update the electronic Network Provider directory no later than 30 calendar days after the Contractor receives updated Provider information. (C) The Contractor shall make the Network Provider directory available on the Contractor’s website in a machine readable file and format as specified by the Secretary of Department of Health and Human Services. (D) The Contractor shall comply with the Network Provider directory requirements requriements found in this Article 3.6.6 Aritlce 3.5.7 by July 1, 2018.