New Customer Integration Plan. Within (1) months after the Effective Date, Service Provider shall provide a detailed plan that documents how new Customers will be integrated into the existing Services. Such plan should include how new Customers are trained, how Service Provider will perform knowledge transfer, how transition of services from Customer to Service Provider will be managed, how SLAs will be implemented and reported, how Customers will be invoiced for services, and Service Providers capacity to onboard new customers. Plan should include Service Provider’s ongoing approach to market services to potential new customers throughout the life of the contract.
Appears in 3 contracts
Samples: Managed Security Services Agreement, Master Services Agreement, Managed Security Services Service Component Provider Master Services Agreement
New Customer Integration Plan. Within (1) months after the Effective Date, Service Provider shall provide a detailed plan that documents how new STC Customers will be integrated into the existing Services. Such plan should include how new Customers are trained, how Service Provider will perform knowledge transfer, how transition of services from Customer to Service Provider will be managed, how SLAs will be implemented and reported, how Customers will be invoiced for services, and Service Providers capacity to onboard new customers. Plan should include Service Provider’s ongoing approach to market services to potential new customers throughout the life of the contract.
Appears in 1 contract
Samples: Managed Application Services
