Common use of Nextel Clause in Contracts

Nextel. Nextel shall provide either directly or through a third party customer care for Devices and the Systems. Nextel shall provide and maintain a toll-free telephone number for Nextel Users experiencing problems, which shall be answered in person during the applicable hours which are set forth below. In the case of Devices that are distributed only to Boost Users, the applicable hours for receiving answers in person shall be those set forth for Boost Customer Care below. If Nextel or an Affiliate of Nextel determines that the problem is due to a Device or Systems issue, Nextel or such Affiliate shall take action to resolve such issue. If Nextel or an Affiliate of Nextel determines the problem is due to a Nextel User’s error, a Nextel customer service representative shall walk the Nextel User through the necessary steps to use the Device and/or Systems. If Nextel has ruled out the possibility of a problem with a Devices or the Systems and determines the problem might be due to an Digital Item error, Nextel may refer the Nextel User to Company and may provide the Nextel User with Company’s customer care number or email.

Nextel. Nextel shall provide provide, either directly or through a third party party, customer care for Devices and the Systems. Nextel shall provide and maintain a toll-free telephone number for Nextel Users experiencing problems, which shall be answered in person during the applicable hours which are set forth below. In the case of Devices that are distributed only to Boost Users, the applicable hours for receiving answers in person shall be those set forth for Boost Customer Care below. If Nextel or an Affiliate of Nextel determines that the problem is due to a Device or Systems issue, Nextel or such Affiliate shall take action to resolve such issue. If Nextel or an Affiliate of Nextel determines the problem is due to a Nextel User’s error, a Nextel customer service representative shall walk the Nextel User through the necessary steps to use the Device and/or Systems. If Nextel has ruled out the possibility of a problem with a Devices or the Systems and determines the problem might be due to an a Digital Item error, Nextel may refer the Nextel User to Company and may provide the Nextel User with Company’s customer care number or email.

Nextel. Nextel shall provide either directly or through a third party customer care for Devices and the Systems. Nextel shall provide and maintain a toll-free telephone number for Nextel Users experiencing problems, which shall be answered in person during the applicable hours which are set forth below. In the case of Devices that are distributed only to Boost Users, the applicable hours for receiving answers in person shall be those set forth for Boost Customer Care below. If Nextel or an Affiliate of Nextel determines that the problem is due to a Device or Systems issue, Nextel or such Affiliate shall take action to resolve such issue. If Nextel or an Affiliate of Nextel determines the problem is due to a Nextel User’s error, a Nextel customer service representative shall walk the Nextel User through the necessary steps to use the Device and/or Systems. If Nextel has ruled out the possibility of a problem with a Devices or the Systems and determines the problem might be due to an a Digital Item error, Nextel may refer the Nextel User to Company and may provide the Nextel User with Company’s customer care number or email.