Common use of No Credit Allowances Clause in Contracts

No Credit Allowances. Credit allowances do not apply to Service Outages: (a) involving Off-Net service; (b) caused by Customer or its End User or their agents or contractors; (c) resulting from a power failure at Customer or End User Premises; (d) resulting from the failure or malfunction of non-Syringa-provided equipment or systems; (e) due to causes beyond the reasonable control of Syringa Networks, its contractors or its agents; (f) occurring during any period in which Syringa Networks is not given access to Customer or End-User Premises; or (g) occurring during any planned Service Outage, unscheduled emergency maintenance, scheduled maintenance, or changes in Service requested by Customer.

Appears in 2 contracts

Samples: Standard Terms and Conditions With Service Level Agreement, Standard Terms and Conditions With Service Level Agreement

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No Credit Allowances. Credit allowances do not apply to Service Outages: (a) involving Off-Net service;; EXHIBIT B (b) caused by Customer or its End User or their agents or contractors; (c) resulting from a power failure at Customer or End User Premises; (d) resulting from the failure or malfunction of non-Syringa-provided equipment or systems; (e) due to causes beyond the reasonable control of Syringa Networks, its contractors or its agents; (f) occurring during any period in which Syringa Networks is not given access to Customer or End-User Premises; or (g) occurring during any planned Service Outage, unscheduled emergency maintenance, scheduled maintenance, or changes in Service requested by Customer.

Appears in 2 contracts

Samples: Service Level Agreement, Service Level Agreement

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No Credit Allowances. Credit allowances do not apply to Service Outages: (a) involving Off-Net serviceService; (b) caused by Customer or its End User or their agents or contractors; (c) resulting from a power failure of power at Customer or End User Premises; (d) resulting from the failure or malfunction of non-SyringaTRANSTELCO-provided equipment or systems; (e) due to causes beyond the reasonable control of Syringa NetworksTRANSTELCO, its contractors or its agents; (f) occurring during any period in which Syringa Networks TRANSTELCO is not given access to Customer or End-User Premises; or (g) occurring during any planned Service Outage, unscheduled emergency maintenance, scheduled maintenance, or changes in Service requested by Customer.

Appears in 1 contract

Samples: Carrier Services Agreement

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