Non-availability of Service. The good functioning of the Digital Telephony 9-1-1 service is reliant on the good functioning of the computer (including associated software components) on which the Softphone is installed, as well as on the bandwidth and quality of the broadband Internet service to which the computer is connected. Digital Telephony 9- 1-1 service will not function if there is a power or broadband Internet service outage, if the Softphone is not functioning, if the Softphone is not properly logged-in, or if the Digital Telephony service or broadband Internet service is suspended or disconnected. Digital Telephony 9-1-1 emergency services are not available outside of Canada, or in regions where these services are not provided.
Non-availability of Service. The Supplier does not guarantee that the Services will be provided to the Customer at any particular time or continuously. The Supplier reserves the right to suspend the Services at any time for any operational reasons whatsoever. The Supplier does not accept any liability for: Non-Availability of Service caused by routine maintenance or other operational reasons. The Supplier will use reasonable efforts to ensure that any routine maintenance is conducted with as little disruption as possible to the Customer. Non-Availability of Service caused by the failure of any third party; Data which is incorrectly backed up or when backed up cannot be successfully restored. In the event of any Non-Availability of Service, the Supplier will use reasonable endeavours to restore the Services as quickly as possible. The Customer undertakes to obtain suitable insurance against any losses caused by Non-Availability of Service at its own expense.
