Service Outage definition

Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

Service Outage or “outage” shall mean a loss or substantial impairment in reception on all channels.

Service Outage means an unscheduled disruption/failure in any Service offered by Service Provider as per this Agreement, due to which Customer’s server is un-accessible to Customer. The outage of Services due to, but not limited to the following shall be a Service Outage. Customer is unable to transmit to or receive information from his network equipment because Service Provider failed to provide facility services to its network equipment including, switch, router, firewall etc. Failure of Services like Internet connectivity, IDC LAN etc. shall also be treated as Service Outage.

Examples of Service Outage in a sentence

• A Service Outage caused by scheduled maintenance or by upgrades made to Syringa Networks’ Network.

• Conterra shall notify Customer in writing no less than ten (10) days prior to any scheduled Service Outage.

• The total outage time of the Service Outage is the difference between its start and end times, less any delay time resulting from Syringa Networks' inability to access Customer or End User Premises.

• If Service is unavailable (other than as a result of a planned Service Outage) Customer is entitled to receive a credit for the prorated monthly recurring charge of the affected Service.

• Customer’s sole remedy for any failure of Service is the right to receive Service Outage credits due under this Agreement as set forth in Exhibit B, attached hereto and incorporated herein by this reference.

More Definitions of Service Outage

Service Outage is defined in the applicable SLA.

Service Outage means a failure or disruption in the Services.

Service Outage means a significant degradation in the ability of an end user to establish and maintain a channel of voice communica- tions as a result of failure or degradation in the performance of a communications provider's network.

Service Outage means the complete loss of cable service to five or more subscribers served by the same trunk, node, or feeder line for a period of 15 minutes or more.

Service Outage for any Service shall have the meaning set forth in the Product Supplement for such Service. "Severely Errored Seconds" or "Severe Errored Seconds" shall have the meaning set forth in the definitions regarding path performance monitoring established by the American National Standards Institute (ANSI) Tl.231-1997.

Service Outage means a period of time during which a Service is unavailable resulting in a degradation of the Service that has a material adverse effect on You.

Service Outage means that Buyer is unable to exchange IP packets over the Service via the Network Port.