Non-disruptive operations. During normal business hours, network downtimes must not 4 be due to hardware or software system improvements and/or repairs. Developer shall 5 provide a minimum of 1 day advance written notice to ADOT for all scheduled routine 6 maintenance. In case emergency maintenance (i.e. equipment failure, virus detection, 7 malware, etc.) cannot be scheduled during non-peak hours, Developer shall notify ADOT 9 the root cause, the solution employed, and a prevention plan of the cause of the 10 emergency maintenance. No later than two days of the emergency maintenance, 11 Developer shall submit an Action Report to ADOT and an after action report shall be 12 distributed to ADOT within two working days explaining the root cause, the solution 13 employed, and the prevention plan moving forward.
Appears in 4 contracts
Samples: Design Build Maintain Agreement, Design Build Maintain Agreement, Design Build Maintain Agreement
