Non-Retail Customers. Non-Retail Customers may return the Device to us within fourteen (14) days of the termination of Service to receive a credit for any termination fee (See Section 3.6) provided that: • The Service is terminated within the first thirty (30) days following the activation of the Service; • The Device is in original condition, reasonable wear and tear excluded; • The original proof of purchase is returned with the Device, together with the original packaging, all parts, accessories, and documentation; • Prior to returning the Device to us, you obtain a valid return authorization number from our customer service department, which can be reached at xxxxxxx@xxxxxxxxxx.xxx and • You pay all costs of shipping the Device back to us. If you disconnect multiple lines, we will issue you a credit for all termination fees upon receipt of all Devices in accordance with the requirements set forth above. If you receive cartons or Devices that are visibly damaged, you must note the damage on the carrier's freight xxxx or receipt and keep a copy. In such event, you must keep the original carton, all packing materials and parts intact in the same condition in which they were received from the carrier and contact our customer service department immediately at xxxxxxx@xxxxxxxxxx.xxx
Appears in 2 contracts
Samples: Terms of Service, Terms of Service
Non-Retail Customers. Non-Retail Customers are defined as a customer that has purchased any device(s) through VoxNet. Non-Retail Customers may return the Device to us within fourteen (14) days of the termination of Service to receive a credit for any termination fee (See Section 3.6) provided that: • The * the Service is terminated within the first thirty (30) days following the activation of the Service; • The * the Device is in original condition, reasonable wear and tear excluded; • The * the original proof of purchase is are returned with the Device, together with the original packaging, all parts, accessories, and documentation; • Prior * prior to returning the Device to us, you obtain a valid return authorization number from our customer service care department, which can be reached at xxxxxxx@xxxxxxxxxx.xxx xxxxxxx@xxxxxxxxx.xxx or 000-000-0000; and • You * you pay all costs of shipping the Device back to us. If you disconnect multiple lines, we will issue you a credit for all termination fees upon receipt of all Devices in accordance with the requirements set forth above. If you receive cartons or Devices that are visibly damaged, you must note the damage on the carrier's freight xxxx bill or receipt and keep a copy. In such event, you must keep the original carton, all packing materials and parts intact in the same condition in which they were received from the carrier and contact our customer service care department immediately at xxxxxxx@xxxxxxxxxx.xxxxxxxxxx@xxxxxxxxx.xxx or 000-000-0000.
Appears in 2 contracts
Samples: voxnetinc.com, voxnetinc.com
Non-Retail Customers. Non-Retail Customers may return the Device to us within fourteen (14) days of the termination of Service to receive a credit for any termination fee (See Section 3.6) provided that: • The * the Service is terminated within the first thirty (30) days following the activation of the Service; • The * the Device is in original condition, reasonable wear and tear excluded; • The * the original proof of purchase is are returned with the Device, together with the original packaging, all parts, accessories, and documentation; • Prior * prior to returning the Device to us, you obtain a valid return authorization number from our customer service care department, which can be reached at xxxxxxx@xxxxxxxxxx.xxx billing@ XxxXxxxxxx.xxx; and • You * you pay all costs of shipping the Device back to us. If you disconnect multiple lines, we will issue you a credit for all termination fees upon receipt of all Devices in accordance with the requirements set forth above. If you receive cartons or Devices that are visibly damaged, you must note the damage on the carrier's freight xxxx or receipt and keep a copy. In such event, you must keep the original carton, all packing materials and parts intact in the same condition in which they were received from the carrier and contact our customer service care department immediately at xxxxxxx@xxxxxxxxxx.xxximmediately.
Appears in 1 contract
Samples: Terms of Service
Non-Retail Customers. Non-Retail Customers may return the Device to us within fourteen (14) days of the termination of Service to receive a credit for any termination fee (See Section 3.6) provided that: • The the Service is terminated within the first thirty (30) days following the activation of the Service; • The the Device is in original condition, reasonable wear and tear excluded; • The the original proof of purchase is are returned with the Device, together with the original packaging, all parts, accessories, and documentation; • Prior prior to returning the Device to us, you obtain a valid return authorization number from our customer service care department, which can be reached at xxxxxxx@xxxxxxxxxx.xxx and • You xxxxxxx@xxxxxxxxxxxx.xxx you pay all costs of shipping the Device back to us. If you disconnect multiple lines, we will issue you a credit for all termination fees upon receipt of all Devices in accordance with the requirements set forth above. If you receive cartons or Devices that are visibly damaged, you must note the damage on the carrier's ’s freight xxxx or receipt and keep a copy. In such event, you must keep the original carton, all packing materials and parts intact in the same condition in which they were received from the carrier and contact our customer service care department immediately at xxxxxxx@xxxxxxxxxx.xxxxxxxxxx@xxxxxxxxxxxx.xxx.
Appears in 1 contract
Samples: Terms and Conditions