Non-Technical Support. Registry Operator shall, at a minimum, provide reasonable web based and e-mail customer service support to Registrar on U.S. business days from 9am to 5pm Pacific Time for nontechnical questions relating to the Registry System and its operation. Registrar acknowledges and agrees that Registry Operator may choose to decline to provide non-technical support to any Registered Name Holder or prospective customers of Registrar.
Appears in 4 contracts
Samples: Registry Registrar Agreement, Registry Registrar Agreement, Registry Registrar Agreement
Non-Technical Support. Registry Operator shall, at a minimum, provide reasonable web based and e-e- mail customer service support to Registrar on U.S. business days from 9am to 5pm Pacific Time for nontechnical questions relating to the Registry System and its operation. Registrar acknowledges and agrees that Registry Operator may choose to decline to provide non-technical support to any Registered Name Holder or prospective customers of Registrar.
Appears in 4 contracts
Samples: Registry Registrar Agreement, Registry Registrar Agreement, Registry Registrar Agreement
Non-Technical Support. Registry Operator shall, at a minimum, provide reasonable web based and e-mail customer service support to Registrar on U.S. business days from 9am to 5pm Pacific Time for nontechnical questions relating to the Registry System and its operation. Registrar acknowledges and agrees that Registry Operator may choose to decline to provide non-technical support to any Registered Name Holder or prospective customers of Registrar.
Appears in 2 contracts
Samples: Registry Registrar Agreement, Registry Registrar Agreement
Non-Technical Support. Registry Operator shall, at a minimum, provide reasonable web based and e-e- mail customer service support to Registrar on U.S. business days from 9am 9a to 5pm Pacific Time for nontechnical questions relating to the Registry System and its operation. Registrar acknowledges and agrees that Registry Operator may choose to decline to provide non-technical support to any Registered Name Holder or prospective customers of Registrar.
Appears in 1 contract
Samples: Registry Registrar Agreement
Non-Technical Support. Registry Operator shall, at a minimum, provide reasonable web based and e-e- mail customer service support to Registrar on U.S. business days from 9am to 5pm Pacific Time for nontechnical questions relating to the Registry System and its operation. Registrar acknowledges and agrees that Registry Operator may choose to decline to provide non-technical support to any Registered Name Holder or prospective customers of Registrar.
Appears in 1 contract
Samples: Registry Registrar Agreement
