Notice to Complainant. The College Complaint Officer shall advise the complainant that he or she need not participate in an informal resolution of the complaint, and that he or she may file a complaint with the Office of Civil Rights of the U. S. Department of Education, the Equal Employment Opportunity Commission or the Department of Fair Employment and Housing. The Complaint Officer shall also notify the Chancellor of the California Community Colleges of the complaint according to the provisions of Ed. Code.
Notice to Complainant. A requirement that the Franchisee must ---------------------- notify any complainant, that if the complaint is not resolved to the complainant's satisfaction, the matter may be referred to the entity responsible for administering the franchise or to the City for resolution; and a requirement that the complainant be told how to contact those government offices.
