Notification of Errors and Escalation. DMS shall provide to Intersections a contact person for Intersections to contact in order to report an Error or to notify DMS that Support is not being provided as set forth herein.
Notification of Errors and Escalation. CaseWorthy will provide a list of persons and their telephone numbers for Customer to notify CaseWorthy that maintenance support services are not being provided to Customer’s satisfaction. When reporting any Error, Customer will provide the classification and description of the Error and include the Customer’s operations hours.
