Notification of Faults. If a Fault occurs the Customer Representative must notify Vix of the Fault immediately and must provide all information reasonably required by Vix to rectify or investigate the Fault, including without limitation: (a) the date, time and nature of the Fault; (b) the status of the Services; and (c) the apparent severity of the Fault.
Appears in 5 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
