Common use of Obligations of the Customer Clause in Contracts

Obligations of the Customer. 4.1 The Customer acknowledges that the Company’s ability to provide the Services is dependent upon the timely co-operation of the Customer (which the Customer agrees to provide), as well as the accuracy and completeness of any information and data the Customer is required to provide to the Company. The Customer shall: (a) co-operate with the Company in all matters relating to the Services; (b) provide, in a timely manner, any materials or other information as the Company may reasonably request for the performance of its obligations under the Agreement, including (but not limited to) access to any relevant application programming interfaces (“API”); (c) obtain and maintain all necessary licences and consents and comply with all relevant legislation in relation to: (i) the Services; and (ii) the use of any materials or information provided pursuant to clause 4.1(b) above; and (d) where practicable to do so, provide reasonable co-operation to help diagnose bugs or any errors reported in the Customer’s Website (if applicable) or any other product of the Services. 4.2 The Customer further acknowledges that it is responsible for all charges for internet access (including mobile data usage) charged by its internet service provider. 4.3 The Customer shall at all times use the Services in accordance with the Platform Fair Use Policy and the Company shall be entitled to monitor Customer’s use of the Services to ascertain the Customer’s compliance with the Platform Fair Use Policy and this Agreement. 4.4 The Customer shall provide such assistance as is reasonably requested by the Company in investigating the cause of any Service outages, security problems, and any suspected breach of this Agreement. 4.5 The Company may issue instructions about the use of the Services to the Customer which the Company thinks is reasonably necessary in the interests of safety or the quality of service to the Company's other customers. The Customer shall comply with all such reasonable directions. 4.6 If the Company’s performance of its obligations under the Agreement is prevented or delayed by: (i) any act or omission of the Customer its agents, sub-contractors or employees; and/or (ii) a breach by the Customer of any of its obligations under the Agreement, the Company shall not be liable for any Losses sustained or incurred by the Customer arising directly or indirectly from such prevention or delay. For the avoidance of doubt, in such circumstances the Customer shall pay in full for any Services which cannot be performed/provided by the Company. 4.7 If the Customer chooses, or is provided with, a user identification code, password or any other piece of information as part of the Company’s security procedures, the Customer agrees that it shall treat such information as confidential and shall not disclose it to any third party. If the Customer knows or suspects that anyone other than the Customer knows its user identification code or password and/or the Customer has lost such code or password, it must promptly notify the Company in writing. 4.8 The Customer shall ensure that each Authorised User Account may not be used by more than one Authorised User unless it has been reassigned in its entirety to another Authorised User, in which case the prior Authorised User shall no longer have any right to access or use the Services. Customer agrees that it will be responsible for all activity that occurs or that is submitted on each Authorised User Account under the Customer’s user identification code or password.

Obligations of the Customer. 4.1 The Customer acknowledges that the Company’s ’ ability to provide the Services is dependent upon the timely co-co- operation of the Customer (which the Customer agrees to provide), as well as the accuracy and completeness of any information and data the Customer is required to provide to the Company. The Customer shall: (a) co-operate with the Company in all matters relating to the Services; (b) provide, in a timely manner, any materials or other information as the Company may reasonably request for the performance of its obligations under the Agreement, including (but not limited to) access to any relevant application programming interfaces (“API”)interface(“API”)s; (c) obtain and maintain all necessary licences and consents and comply with all relevant legislation in relation to: (i) the Services; and (ii) the use of any materials or information provided pursuant to clause 4.1(b) above; and (iii) the use of the Customer’s equipment; and (d) where practicable to do so, provide reasonable co-operation to help diagnose bugs or any errors reported in the Customer’s Website (if applicable) or any other product of the Services. 4.2 The Customer further acknowledges that it is responsible for all charges for internet access (including mobile data usage) charged by its internet service provider. 4.3 The Customer shall at all times use the Services in accordance with the Platform Fair Acceptable Use Policy and the Company shall be entitled to monitor Customer’s use of the Services to ascertain the Customer’s compliance with the Platform Fair Acceptable Use Policy and this Agreement. 4.4 The Customer shall provide such assistance as is reasonably requested by the Company in investigating the cause of any Service outages, security problems, and any suspected breach of this Agreement. 4.5 The Company may issue instructions about the use of the Services to the Customer which the Company thinks is reasonably necessary in the interests of safety or the quality of service to the Company's other customers. The Customer shall comply with all such reasonable directions. 4.6 If the Company’s performance of its obligations under the Agreement is prevented or delayed by: (i) any act or omission of the Customer its agents, sub-contractors or employees; and/or employees;and/or (ii) a breach by the Customer of any of its obligations under the Agreement, the Company theCompany shall not be liable for any Losses sustained or incurred by the Customer theCustomer arising directly or indirectly from such prevention or delay. For the avoidance of doubt, in such circumstances the Customer shall pay in full for any Services which cannot be performed/provided by the Company. 4.7 If the Customer chooses, or is provided with, a user identification code, password or any other piece otherpiece of information as part of the Company’s security procedures, the Customer agrees that it shall treat such information as confidential and shall not disclose it to any third party. party If the Customer knows or suspects that anyone other than the Customer knows its user identification code or password and/or the Customer has lost such code or password, it must promptly notify the Company in writing. 4.8 The Customer shall ensure that each Authorised User Account may not be used by more than one Authorised User unless it has been reassigned in its entirety to another Authorised User, in which case the prior Authorised User shall no longer have any right to access or use the Services. Customer agrees that it will be responsible for all activity that occurs or that is submitted on each Authorised User Account under the Customer’s user identification code or password.

Obligations of the Customer. 4.1 The Customer acknowledges that the Company’s ability to provide the Services is dependent upon the timely co-co- operation of the Customer (which the Customer agrees to provide), as well as the accuracy and completeness of any information and data the Customer is required to provide to the Company. The Customer shall: (a) co-operate with the Company in all matters relating to the Services; (b) provide, in a timely manner, any materials or other information as the Company may reasonably request for the performance of its obligations under the Agreement, including (but not limited to) access to any relevant application programming interfaces (“API”); (c) obtain and maintain all necessary licences licenses and consents and comply with all relevant legislation in relation to: (i) the Services; and (ii) the use of any materials or information provided pursuant to clause 4.1(b) above; and (d) where practicable to do so, provide reasonable co-operation to help diagnose bugs or any errors reported in the Customer’s Website (if applicable) or any other product of the Services. 4.2 The Customer further acknowledges that it is responsible for all charges for internet access (including mobile data usage) charged by its internet service provider. 4.3 The Customer shall at all times use the Services in accordance with the Platform Fair Use Policy and the Company shall be entitled to monitor Customer’s use of the Services to ascertain the Customer’s compliance with the Platform Fair Use Policy and this Agreement. 4.4 The Customer shall provide such assistance as is reasonably requested by the Company in investigating the cause of any Service outages, security problems, and any suspected breach of this Agreement. 4.5 The Company may issue instructions about the use of the Services to the Customer which the Company thinks is reasonably necessary in the interests of safety or the quality of service to the Company's other customers. The Customer shall comply with all such reasonable directions. 4.6 If the Company’s performance of its obligations under the Agreement is prevented or delayed by: (i) any act or omission of the Customer Customer, its agents, sub-contractors or employees; and/or (ii) a breach by the Customer of any of its obligations under the Agreement, the Company shall not be liable for any Losses sustained or incurred by the Customer arising directly or indirectly from such prevention or delay. For the avoidance of doubt, in such circumstances the Customer shall pay in full for any Services which cannot be performed/provided by the Company. 4.7 If the Customer chooses, or is provided with, a user identification code, password or any other piece of information as part of the Company’s security procedures, the Customer agrees that it shall treat such information as confidential and shall not disclose it to any third party. If the Customer knows or suspects that anyone other than the Customer knows its user identification code or password and/or the Customer has lost such code or password, it must promptly notify the Company in writing. 4.8 The Customer shall ensure that each Authorised Authorized User Account may not be used by more than one Authorised Authorized User unless it has been reassigned in its entirety to another Authorised Authorized User, in which case the prior Authorised Authorized User shall no longer have any right to access or use the Services. Customer agrees that it will be responsible for all activity that occurs or that is submitted on each Authorised Authorized User Account under the Customer’s user identification code or password.