Common use of Ongoing Quality Clause in Contracts

Ongoing Quality. After Program Launch, USC shall notify 2tor if the Platform has failed to satisfy the specifications and standards contemplated hereby or if 2tor is in default of its service level agreements, specifying any failure or default in reasonable detail and suggesting how USC would like such failure to be remedied, and 2tor shall, at its expense promptly after receipt of USC’s notice, modify or improve the Platform or take other corrective action in order to bring the Platform into compliance with such specifications and standards or improve its service to comply with such service level agreements. Failure of the Platform to meet such specifications and standards or of 2tor to comply with such service level agreements within a reasonable period, but not more than thirty (30) days, after 2tor’s receipt of USC’s notice shall entitle USC to terminate this Agreement pursuant to Section 5(C) below.

Appears in 2 contracts

Samples: Services Agreement (2U, Inc.), Services Agreement (2U, Inc.)

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Ongoing Quality. After Program Launch, USC shall notify 2tor if the Platform has failed to satisfy the specifications and standards contemplated hereby or if 2tor is in default of its service level agreements, specifying any failure or default in reasonable detail and suggesting how USC would like such failure to be remedied, and 2tor shall, at its expense promptly after receipt of USC’s notice, modify or improve the Platform or take other corrective action in order to bring the Platform into compliance with such specifications and standards or improve its service to comply with such service level agreements. Failure of the Platform to meet such specifications and standards or of 2tor to comply with such service level agreements within a reasonable period, but not more than thirty (30) days, after 2tor’s receipt of USC’s notice shall entitle USC to terminate the Addendum to this Agreement for that School pursuant to Section 5(C) below.

Appears in 2 contracts

Samples: Master Services Agreement (2U, Inc.), Master Services Agreement (2U, Inc.)

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