Common use of Opening a User Account Clause in Contracts

Opening a User Account. 4.1. To use the Services You will first need to open a User Account on the Website. 4.2. If You choose to open a User Account, You must complete an application for registration and provide at least the following information; Your forename/s and surname Date of birth Residential address Country of residence including state and Post Code Email address Mobile telephone number (“Personal Information”) 4.3. You agree to provide all relevant Personal Information to us on opening the User Account and it is Your responsibility to ensure that Your Personal Information is kept up to date on the Website. You may update Your Personal Information as required from time to time by contacting our customer services at xxxxx@xxxxx000.xxx. 4.4. By agreeing to these Terms and Conditions You authorize us to undertake any such verification checks from time to time as may be required by third parties (including but not limited to, regulatory bodies) to confirm these facts (“ID Checks”). You agree that from time to time, upon our request, You may be required to provide additional details in respect of any information You have provided us, including in relation to any deposits which You have made to Your User Account. 4.5. Whilst we are undertaking any ID Checks from time to time, we may restrict You from withdrawing funds from Your User Account and/or prevent access to all or certain parts of the Website. Please note that we may from time to time perform the ID Checks for regulatory, security or other business reasons. If any such restrictions cause You a problem, please contact our customer services at xxxxx@xxxxx000.xxx. 4.6. In accordance with our Privacy Policy, You accept that we may from time to time and at our sole discretion, utilize the services of third parties to validate the Personal Information. By accepting these Terms and Conditions You consent to the ID Checks being made by or with these third parties. 4.7. In certain circumstances we may have to contact You and ask You to provide further information to use directly in order to complete the ID Checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with documentation certified or notarised in accordance with the applicable law of Your jurisdiction of residence. Such documentation may include photographic proof of identity such as passport or national identity card, proof of address, utility bills, bank details, bank statements and bank references. Until such information has been supplied to our satisfaction we may prevent any activity to be undertaken by You in relation to the User Account, or we may, where we reasonably believe that deliberately incorrect information has been provided by You, keep any amount deposited on Your User Account following the closure of Your User Account by us. You may also be required to answer one or more security questions, after which You will be sent a confirmation email. You may also be required to update the information or data or to provide additional items as part of ongoing efforts to prevent fraudulent activities. 4.8. It may be an offence for persons under the Relevant Age to make use of the Website or access the Services. If we are unable to confirm that You are of the Relevant Age, then we may suspend Your User Account until such time that we are able to confirm that You are of the Relevant Age. If You are subsequently proven to have been under the Relevant Age at the time You made any gambling or gaming transactions with us, then Your User Account will be closed in accordance with subparagraph 4.9. 4.9. Your User Account will be closed when You make use of the Website or access the Services under the Relevant Age and the following will apply : 4.9.1. all transactions made whilst You were under the Relevant Age will be made void, and all related funds deposited by You will be returned by the payment option used for the deposit of such funds, wherever applicable; 4.9.2. any deposits made whilst you are under the Relevant Age will be returned to You; and 4.9.3. any Winnings which You have accrued during such time when You were under the Relevant Age will be forfeited by You and may be deducted from the amount of any deposits made by You. You will return to us on demand such funds which may have withdrawn from Your User Account. 4.10. To comply with the terms of our licence and anti-money laundering legislation, at predetermined trigger points of activity on Your Account, or earlier at our sole discretion, we will request further documentation from you to verify Your Account. 4.11. In addition to promotional (bonus) funds or discounts, You may earn and receive promotional vouchers via participation in brand promotions or competitions. A voucher is a token to place a Bet / Stake on a pre-determined game without incurring the cost of that Bet / Stake. Vouchers are not transferable between User Accounts nor between games or other products. Customers can only participate and earn rewards in brand promotions when placing cash bets i.

Opening a User Account. 4.1. To use the Services You will first need to open a User Account on the Website. 4.2. If You choose to open a User Account, You must complete an application for registration and provide at least the following information; Your forename/s and surname Date of birth Residential address Country of residence including state and Post Code Email address Mobile telephone number (“Personal Information”) 4.3. You agree to provide all relevant Personal Information to us on opening the User Account and it is Your responsibility to ensure that Your Personal Information is kept up to date on the Website. You may update Your Personal Information as required from time to time by contacting our customer services at xxxxx@xxxxx000.xxxxxxxx@xxxxx000.xxx . 4.4. By agreeing to these Terms and Conditions You authorize us to undertake any such verification checks from time to time as may be required by third parties (including but not limited to, regulatory bodies) to confirm these facts (“ID Checks”). You agree that from time to time, upon our request, You may be required to provide additional details in respect of any information You have provided us, including in relation to any deposits which You have made to Your User Account. 4.5. Whilst we are undertaking any ID Checks from time to time, we may restrict You from withdrawing funds from Your User Account and/or prevent access to all or certain parts of the Website. Please note that we may from time to time perform the ID Checks for regulatory, security or other business reasons. If any such restrictions cause You a problem, please contact our customer services at xxxxx@xxxxx000.xxx. 4.6. In accordance with our Privacy Policy, You accept that we may from time to time and at our sole discretion, utilize the services of third parties to validate the Personal Information. By accepting these Terms and Conditions You consent to the ID Checks being made by or with these third parties. 4.7. In certain circumstances we may have to contact You and ask You to provide further information to use directly in order to complete the ID Checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with documentation certified or notarised in accordance with the applicable law of Your jurisdiction of residence. Such documentation may include photographic proof of identity such as passport or national identity card, proof of address, utility bills, bank details, bank statements and bank references. Until such information has been supplied to our satisfaction we may prevent any activity to be undertaken by You in relation to the User Account, Account or we may, where we reasonably believe that deliberately incorrect information has been provided by You, keep any amount deposited on Your User Account user account following the closure of Your User Account by us. You may also be required to answer one or more security questions, after which You will be sent a confirmation email. You may also be required to update the information or data or to provide additional items as part of ongoing efforts to prevent fraudulent activities. 4.8. It may be an offence for persons under the Relevant Age to make use of the Website or access the Services. If we are unable to confirm that You are of the Relevant Age, then we may suspend Your User Account until such time that we are able to confirm that You are of the Relevant Age. If You are subsequently proven to have been under the Relevant Age at the time You made any gambling or gaming transactions with us, then Your User Account will be closed in accordance with subparagraph 4.9. 4.9. Your User Account will be closed when You make use of the Website or access the Services under the Relevant Age relevant age and the following will apply : 4.9.1. all transactions made whilst You were under the Relevant Age will be made void, and all related funds deposited by You will be returned by the payment option used for the deposit of such funds, wherever applicable; 4.9.2. any deposits made whilst you are under the Relevant Age will be returned to You; and 4.9.3. any Winnings winnings which You have accrued during such time when You were under the Relevant Age will be forfeited by You and may be deducted from the amount of any deposits made by You. You will return to us on demand such funds which may have withdrawn from Your User Account. 4.10. To comply with You acknowledge that we are also required under the terms laws of our licence the Isle of Man to obtain enhanced due- diligence for all high risk players which include PEPS, individuals subject to any warning issued by the Isle of Man Gambling Supervision Commission and anti-money laundering legislationany customer who poses a high risk and such other verification as we may require when You, at predetermined trigger points for the first time, deposit funds or request a withdraw of activity on Your Account, funds that whether in a single transaction or earlier at our sole discretion, we will request further documentation from you to verify Your Accountin a series of linked transactions exceeds €3,000. 4.11. In addition to promotional (bonus) funds or discounts, You may earn and receive promotional vouchers via participation in brand promotions or competitions. A voucher is a token to place a Bet / Stake on a pre-pre- determined game without incurring the cost of that Bet / StakeBet. Vouchers are not transferable between User Accounts nor between games or other products. Customers can only participate and earn rewards in brand promotions when placing cash bets i.