Common use of OPERATION AND MAINTENANCE PROCEDURES Clause in Contracts

OPERATION AND MAINTENANCE PROCEDURES. Seller will perform the following operation and maintenance activities for each Facility, to the extent necessary to cause such Facility to perform in accordance with the Warranty Specifications: • Annual maintenance activities: • Check Surge Protection Device and replace as necessary • Replace main blower filter element • Replace AC unit filter element if applicable • Replace auxiliary blower filter element • Remove any debris and vacuum inside of each cabinet • Remove any debris from the exterior of cabinets • Check all FCM hotbox enclosures for any leaking or cracks • Replace door filters • NG conditioning canister replacement • Site obligations: • An e-mail announcement of a service appointment will be sent to address(es) specified by the client informing of a service visit in advance of a service visit • Field Service personnel will sign in at a security office as required by client • Field Service personnel will safely and securely maintain and repair the systems as needed in accordance with our established and released procedures • Xxxxx XX and EH&S will work with clients to fulfill requirements for certification of drug testing, training, and other Environmental Health & Safety (EH&S) procedures • Site visit protocols: • Works with customers and Product Development to resolve issues • Provides detailed documentation for each maintenance element performed • Inspection of installed equipment to ensure peak performance • Inspection of all components to ensure proper operation within product and environmental specifications • Clearly and professionally interact with customer regarding status of site visits, performance of their systems and general fuel cell education • Spare Parts • Bloom Energy Product Support maintains a list of all spare parts including field replaceable units (FRUs) and consumables for each of its commercial products • Spare parts are stocked in localized third party logistics depots in each service zone • The most common and most critical parts are stocked in each local depot and replenished on a weekly schedule • Parts not stocked in localized depots are dispatched from our Milpitas, CA warehouse via FedEx or other carriers and couriers • Failure Response Protocol: • Emergency Response Protocol: • Contact lists of BE personnel to be contacted during normal business hours and during off hours (24-7-365 emergency escalation path) are provided for each region where Energy Servers are located in order to remedy situations posing a risk to persons or property • Remote shutdown from Bloom RMCC if required • Emergency power off button provided onsite • Remote monitoring: • 24/7/365 performance monitoring and control of fleet • 1st level troubleshooting • Cross-functional interface with engineering, software, controls, quality • Optimize performance • Support new customer site start-ups • Customer performance analysis daily • Standards Compliance: • Complies with Rule 21 interconnection • ANSI/CSA FC 1: Stationary Fuel Cell Power Systems Safety • IEEE 1547 Standard for Interconnecting Distributed Resources with Electric Power Systems • NFPA 853 The Standard for Installation of Stationary Fuel Cell Power Systems • NFPA 70 The National Electrical Code • NFPA 54 The National Fuel Gas Code • Subcontracted Services. The following may in some cases be performed by subcontractors: • Water DI system replenishment • STS and transfer switch maintenance and repair • Some annual maintenance and upgrade work • Filter delivery, replacement, removal • High Voltage transformer and switchgear maintenance • Circuit breaker and similar maintenance • Battery replacement • Some fuel cell module performance upgrades • NG conditioning canister replacement • Management Staff: • Customer Installations Group (CIG) Turnkey design, engineering, procurement, permitting and installation • Services Commissioning, operations and monitoring of servers • Customer Experience Interface with customer • PPA Operations Certain administrative duties • All Energy Servers are instrumented to securely record over 1000 data points per server and stored in a Data Historian that resides in a Secure Co-located Data Center and Backed Up for data recovery • CIG and Service employees are subject to drug tests, background checks and other screening protocols based on customer site requirements • Bloom Energy maintains a Code of Safe Practices and ensures that copies are provided to all applicable field service technicians and includes: • Injury and illness prevention program • Required Personal Protection Equipment (PPE) • Corporate EH&S Standard • Proper use of Powered Industrial Trucks • Contracted Crane Operations • Ladder safety program • Electrical Safety and Lock-Out Tag-Out (LOTO) • Fall protection • First Aid/CPR program • Contractor EH&S program • Bloom Energy Safety Commitment SCHEDULE 4.6 APPROVED MAJOR SERVICE PROVIDERS Core States Group / CoreStates, Inc. 0000 Xxxxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 909.467.8907 xxx.xxxx-xxx.xxx Newco Construction of America, Inc. 00000 Xxxxx Xxxxxx Xxxxx Xxxx, XX 00000 000-000-0000 xxx.xxxxxxxxxxxxxxxxx.xxx PacifiCore Construction 0000 Xxxx Xxx Suite 3A Tustin, CA 91780 000-000-00000 xxx.xxxxxxxxxxxxxxxxxxxxxx.xxx Rubicon Professional Services 000 Xxxxxxx Xxxx Suite #11 Middletown, NJ 07748 000-000-0000 xxx.XxxxxxxXX.xxx

OPERATION AND MAINTENANCE PROCEDURES. Seller Operator will perform the following operation and maintenance activities for each Facility, to the extent necessary to cause such Facility to perform in accordance with the Warranty Specifications: • ▪ Annual maintenance activities: • Check Surge Protection Device and replace as necessary • Replace main blower filter element • Replace AC unit filter element if applicable • Replace auxiliary blower filter element • Remove any debris and vacuum inside of each cabinet • Remove any debris from the exterior of cabinets • Check all FCM hotbox enclosures for any leaking or cracks • Replace door filters • NG conditioning canister replacement • § [*] § [*] § [*] § [*] § [*] § [*] § [*] § [*] § [*] ▪ Site obligations: • § An e-mail announcement of a service appointment will be sent to address(es) specified by the client informing of a service visit in advance of a service visit • § Field Service personnel will sign in at a security office as required by client • § Field Service personnel will safely and securely maintain and repair the systems as needed in accordance with our established and released procedures • § Xxxxx XX and EH&S will work with clients to fulfill requirements for certification of drug testing, training, and other Environmental Health & Safety (EH&S) procedures • ▪ Site visit protocols: • § Works with customers and Product Development to resolve issues • § Provides detailed documentation for each maintenance element performed • § Inspection of installed equipment to ensure peak performance • § Inspection of all components to ensure proper operation within product and environmental specifications • § Clearly and professionally interact with customer regarding status of site visits, performance of their systems and general fuel cell education • ▪ Spare Parts • § Bloom Energy Product Support maintains a list of all spare parts including field replaceable units (FRUs) and consumables for each of its commercial products • and BOF § Spare parts are stocked in localized third party logistics depots in each service zone • § The most common and most critical parts are stocked in each local depot and replenished on a weekly schedule • § Parts not stocked in localized depots are dispatched from our Milpitas, CA warehouse via FedEx or other carriers and couriers • ▪ Failure Response Protocol: • ▪ Emergency Response Protocol: • § Contact lists of BE personnel to be contacted during normal business hours and during off hours (24-7-365 emergency escalation path) are provided for each region where Energy Servers Bloom Systems are located in order to remedy situations posing a risk to persons or property • § Remote shutdown from Bloom RMCC if required • § Emergency power off button provided onsite • ▪ Remote monitoring: • § 24/7/365 performance monitoring and control of fleet • § 1st level troubleshooting • § Cross-functional interface with engineering, software, controls, quality • § Optimize performance • § Support new customer site start-ups • § Customer performance analysis – daily • ▪ Standards Compliance: • § Complies with Rule 21 interconnection • § ANSI/CSA FC 1: Stationary Fuel Cell Power Systems – Safety • § IEEE 1547 – Standard for Interconnecting Distributed Resources with Electric Power Systems • § NFPA 853 – The Standard for Installation of Stationary Fuel Cell Power Systems • § NFPA 70 – The National Electrical Code • § NFPA 54 – The National Fuel Gas Code • ▪ Subcontracted Services. The following may in some cases be performed by subcontractors: • § Water DI system replenishment • § STS and transfer switch maintenance and repair • § Some annual maintenance and upgrade work • § Filter delivery, replacement, removal • § High Voltage transformer and switchgear maintenance • § Circuit breaker and similar maintenance • Battery replacement • § Some fuel cell module performance upgrades • § NG conditioning canister replacement • ▪ Management Staff: • § Customer Installations Group (CIG) – Turnkey design, engineering, procurement, permitting and installation • § Services – Commissioning, operations and monitoring of servers • Bloom Systems § Customer Experience – Interface with customer • § PPA Operations – Certain administrative duties • ▪ All Energy Servers Bloom Systems are instrumented to securely record over 1000 data points per server Bloom System and stored in a Data Historian that resides in a Secure Co-located Data Center and Backed Up for data recovery • ▪ CIG and Service employees are subject to drug tests, background checks and other screening protocols based on customer site requirements • ▪ Bloom Energy maintains a Code of Safe Practices and ensures that copies are provided to all applicable field service technicians and includes: • § Injury and illness prevention program • § Required Personal Protection Equipment (PPE) • § Corporate EH&S Standard • § Proper use of Powered Industrial Trucks • § Contracted Crane Operations • § Ladder safety program • § Electrical Safety and Lock-Out Tag-Out (LOTO) • § Fall protection • § First Aid/CPR program • § Contractor EH&S program • Schedule 3.2-3 § Bloom Energy Safety Commitment Schedule 3.2-4 SCHEDULE 4.6 APPROVED 5.1(A)(VII) CERTAIN REPORTING REQUIREMENTS The following data will be recorded by Operator for 1 minute intervals and transmitted by Operator to Owner pursuant to a secure file transfer protocol (FTP) on an hourly basis. Facility Level Data Description Data Type Scale Data Format Total KWTotal kW power output. Average of power output for previous 10 seconds. Analog 10 KW Total KWhTotal energy production. Based on grid tie plus critical load. Analog 1 KWH Fuel ConsumptionTotal integrated fuel consumption. Analog 100 MCF Fuel FlowTotal instantaneous fuel consumption. Average of fuel consumption for previous 10 seconds. Analog 10 SCFM EfficiencyEfficiency of the entire site based on fuel consumption, fuel heating value, and energy production. Analog 10 % Fuel PressureFuel pressure Analog 10 PSI Water PressureSite water pressure averaged over the previous 10 seconds. Analog 10 PSI Run TimeNumber of run time days. Analog 100 Days CIU#1 HeartbeatAn integer which updates every 10 seconds and rolls over when reaching max value. Function is as communication watchdog. Analog 1 Counts Schedule 5.1(a)(vii)-1 CIU#2 HeartbeatAn integer which updates every 10 seconds and rolls over when reaching max value. Function is as communication watchdog. Analog 1 Counts Emergency Power Off StatusDigital status of the EPO circuit physically wired into CIU IO card.0 = In Alarm State Digital - Bloom System Data Description Data Type Scale Data Format ES01 KWTotal kW power output for Bloom System. Average of power output for previous 10 seconds. Analog 10 KW ES02 KWTotal kW power output for Bloom System. Average of power output for previous 10 seconds. Analog 10 KW ES0# KWTotal kW power output for Bloom System. Average of power output for previous 10 seconds. Analog 10 KW CO2 OutputCalculated CO2 output for Bloom System for previous 10 seconds. Analog 1 LBS per MMBtu Schedule 5.1(a)(vii)-2 SCHEDULE 13.14 MAJOR SERVICE PROVIDERS Core States Group / CoreStates, Inc. 0000 Xxxxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 909.467.8907 xxx.xxxx-xxx.xxx Newco Construction of America, Inc. 00000 Xxxxx Xxxxxx Xxxxx Xxxx, XX 00000 000-000-0000 xxx.xxxxxxxxxxxxxxxxx.xxx PacifiCore Construction 0000 Xxxx Xxx Suite 3A Tustin, CA 91780 000-000-00000 xxx.xxxxxxxxxxxxxxxxxxxxxx.xxx Rubicon Professional Services 000 Xxxxxxx Xxxx Suite #11 Middletown, NJ 07748 000-000-0000 xxx.XxxxxxxXX.xxx§ [*] § [*] § [*]