Operator Services. The Company provides Operator Services for telephone calls initiated from its Customers’ locations through contractual relationships with interstate and international service providers. Operator Services provided by the Company include Interstate Operator Services and International Operator Services (a) Responsibilities of the Company For Operator Services In addition to the responsibilities of the Company established elsewhere in the Rates, Terms and Conditions, the following responsibilities of the Company apply to Company provision of Operator Services. (i) The Company shall identify itself, audibly and distinctly, to the Customer at the beginning of each telephone call and a second time before the Customer incurs any charge for the call. (ii) The Company shall permit the Customer to terminate the telephone call at no charge before the call is connected. (iii) The Company shall disclose immediately to the Customer, upon request and at no charge to the Customer, (a) A quote of its rates or charges for the call; (b) The methods by which such rates or charges will be collected; and (c) The methods by which complaints concerning such rates, charges, or collection practices will be resolved.
Appears in 6 contracts
Samples: Long Distance Services Agreement, Long Distance Services Agreement, Long Distance Services Agreement
