Oral Interpretation. The Contractor must make oral interpretation services available free of charge in all languages to all Potential Enrollees, Prospective Enrollees or Enrollees who need assistance understanding Key Oral Contacts or Written Materials. The Contractor must include in all Key Oral Contacts and Written Materials notification that such oral interpretation services are available, and provide a telephone number that can be used to obtain such services.
Appears in 4 contracts
Samples: Furnishing Health Services (Wellcare Health Plans, Inc.), www2.illinois.gov, Wellcare Health Plans, Inc.
