Common use of Other Basic Internet Banking Features Clause in Contracts

Other Basic Internet Banking Features. (A) Stop Payment Feature The stop payment feature within the Service is only for stopping payments on checks that you have written or for stopping pre-authorized electronic drafts that are deducted from your account. This feature is accessible in the “Additional Services” menu of the Internet Banking Service and provides a means to securely forward your stop payment requests to us for processing. Stop payment requests received through the Service will generally be processed within one (1) to two (2) Business Days. Therefore, if your request is urgent, we recommend that you contact our CUSTOMER SERVICE DEPARTMENT directly via telephone or in person. The stop payment feature within the Service should not be used to cancel transfers and Bill Payments. There is typically a stop payment fee associated with this feature. Please refer to our fee schedule for additional information or contact us at 000-000-0000. Additional terms of acceptance or disclosures may apply on the stop payment service and these disclosures will be made at the time you complete the request. Additional information on stop payments is available within the Service. (B) Check Reorders, Address Change, Order Documents, Secure E-Mail & Secure File Delivery Services Additional features within the Service include: check reorders, secure emails for address changes, document requests, and secure file delivery. The submission of requests, such as those for address changes, document requests, or check reorders, will generate a secure email to this Financial Institution. Generally, requests received through the Service’s secure e-mail feature will be processed within one (1) to two (2) Business Days. For urgent requests, we recommend that you contact our Internet Banking Department. We also offer a direct link for check reorders. This link will securely submit your reorder request directly to the check printer. In addition, in the User’s Services menu, you can request Bill Payment services and the addition/ removal of Linked Accounts. The secure file transfer feature within the Service provides a means for you to forward files to this institution in a secure manner. There may be additional fees associated with some of these services, such as when you reorder checks through the Service. Fees will be disclosed in our fee schedule and/or at the time of your request.

Other Basic Internet Banking Features. (A) Support Center and Other Support Change of Address, Stop Payment, & Secure Feedback You may use the Support Service in Internet Banking to submit an address change, and/or to request documents via Secure Feedback. The Secure Feedback feature may also be used for secure file delivery to this Institution. Generally, requests received through the secure e-mail feature will be processed within one (1) to two (2) Business Days. You may also request xxxx payment services and the addition or removal of a Linked Account through the Support menu. For urgent requests, we recommend that you contact our Internet Banking Department by calling toll free 1-855-430-BANK. There may be additional fees associated with some of these services, such as when you place a Stop Payment Feature through the Internet Banking Service or request additional features. Fees will be disclosed in our fee schedule and/or at the time of your request. Stop Payment The stop payment feature within the Internet Banking Service is only for stopping payments on checks that you have written or for stopping pre-authorized electronic drafts that are deducted from on your account. This feature is accessible in the “Additional ServicesSupport” menu of the Internet Banking Service and provides a means to securely forward your stop payment requests to us for processing. Stop payment requests received through the Internet Banking Service will generally be processed within one (1) immediately. Our system, which holds your account information, will be verified upon addition of the Stop Payment to two (2) Business Days. Therefore, verify if your request is urgent, we recommend that the item of which you contact our CUSTOMER SERVICE DEPARTMENT directly via telephone or in personare requesting the payment stopped has already been payed. The stop payment feature within the Internet Banking Service should not NOT be used to cancel automatic electronic payments, transfers and Bill or Xxxx Payments, or debit card transactions. There is typically a stop payment fee associated with this feature. Please refer to our fee schedule for additional information or contact us at 0-000-000-0000XXXX (2265). Additional terms of acceptance or disclosures may apply on the stop payment service and these disclosures will be made at the time you complete the request. Additional information on stop payments is available in within the Internet Banking Service. (B) Check Reorders, Address Change, Order Documents, Secure E-Mail & Secure File Delivery Services Additional features within the Service include: check reorders, secure emails for address changes, document requests, and secure file delivery. The submission of requests, such as those for address changes, document requests, or check reorders, will generate a secure email to this Financial Institution. Generally, requests received through the Service’s secure e-mail feature will be processed within one (1) to two (2) Business Days. For urgent requests, we recommend that you contact our Internet Banking Department. We also offer a direct link for check reorders. This link will securely submit your reorder request directly to the check printer. In addition, in the User’s Services menu, you can request Bill Payment services and the addition/ removal of Linked Accounts. The secure file transfer feature within the Service provides a means for you to forward files to this institution in a secure manner. There may be additional fees associated with some of these services, such as when you reorder checks through the Service. Fees will be disclosed in our fee schedule and/or at the time of your request.

Other Basic Internet Banking Features. (A) Stop Payment Feature The stop payment feature within the Service is only for stopping payments on checks that you have written or for stopping pre-authorized electronic drafts that are deducted from your account. This feature is accessible in the “Additional User Services” menu of the Internet Banking Service and provides a means to securely forward your stop payment requests to us for processing. Stop payment requests received through the Service will generally be processed within one (1) to two (2) Business Days. Therefore, if your request is urgent, we recommend that you contact our CUSTOMER SERVICE DEPARTMENT Internet Banking Department directly via telephone or in person. The stop payment feature within the Service should not be used to cancel transfers and Bill Payments. There is typically a stop payment fee associated with this feature. Please refer to our fee schedule for additional information or contact us at (000-) 000-0000. Additional terms of acceptance or disclosures may apply on the stop payment service and these disclosures will be made at the time you complete the request. Additional information on stop payments is available in within the Service. (B) Check Reorders, Address Change, Order Documents, Secure E-Mail & Secure File Delivery Services Additional features within the Service include: check reorders, secure emails for address changes, document requests, and secure file delivery. The submission of requests, such as those for address changes, document requests, or check reorders, requests will generate a secure email to this Financial Institution. Generally, requests received through the Service’s secure e-mail feature will be processed within one (1) to two (2) Business Days. For urgent requests, we recommend that you contact our Internet Banking Department. We also offer a direct link for check reorders. This link will securely submit your reorder request directly to the check printer. In addition, in the User’s Services menu, you can request Bill Payment services and the addition/ removal of Linked Accounts. The secure file transfer feature within the Service provides a means for you to forward files to this institution in a secure manner. There may be additional fees associated with some of these services, such as when you reorder checks through the Service. Fees will be disclosed in our fee schedule and/or at the time of your request.