Common use of OTHER IMPORTANT MATTERS Clause in Contracts

OTHER IMPORTANT MATTERS. You must be informed of any material changes to the information referred to herein. If the information was given orally, it must be confirmed in writing within 31 days. • If any complaint to the Financial Services Provider, or the insurer, is not resolved to your satisfaction, you may submit the complaint to the Long- Term insurance Ombudsman or the FAIS Ombud. • If your premium is paid by means of debit order: o It may only be in favour of one legal entity or person, and may not be transferred without your approval; and o The insurer must inform you at least 31 days before the cancellation thereof, in writing, of its intention to cancel cover. • Your insurer must give reasons for rejection of your claim. • Your insurer may not cancel your insurance merely by informing your Financial Services Provider. There is an obligation to make sure that the notice has been sent to you. You are entitled to a copy of the policy documents free of charge. • You are entitled to a copy of the voice log of the sale. • Polygraphs or similar tests are not obligatory and claims may not be rejected solely on the basis of a failure of such test. • Should you have any complaints about the availability or adequacy of information required to be provided herein, please bring this to the attention on 0861 990 000. • Your policy documents contain the name, class and type of policy, special terms and conditions, exclusions, waiting periods as well as details of procedures to follow in the event of a claim. Should anything not be clear, please contact The Unlimited on the numbers provided above.

OTHER IMPORTANT MATTERS. You must be informed of any material changes to the information referred to herein. If the information was given orally, it must be confirmed in writing within 31 30 days. • If any complaint to the Financial Services Provider, Provider or the insurer, insurer is not resolved to your satisfaction, you may submit the complaint to the Long- Long-Term insurance Ombudsman or the FAIS Ombud. • If your premium is paid by means of debit order: o It may only be in favour of one legal entity or person, person and may not be transferred without your approval; and o The insurer must inform you at least 31 30 days before the cancellation thereof, in writing, of its intention to cancel cover. • Your insurer must give reasons for rejection of rejecting your claim. • Your insurer may not cancel your insurance merely by informing your Financial Services Provider. There is an obligation to make sure that the notice has been sent to you. You are entitled to a copy of the policy documents free of charge. • You are entitled to a copy of the voice log of the sale. • Polygraphs or similar tests are not obligatory and claims may not be rejected solely on the basis of a failure of such test. • Should you have any complaints about the availability or adequacy of information required to be provided herein, please bring this to the attention on 0861 990 000. • Your policy documents contain the name, class and type of policy, special terms and conditions, exclusions, waiting periods as well as details of procedures to follow in the event of a claim. Should anything not be clear, please contact The Unlimited on the numbers provided above.

OTHER IMPORTANT MATTERS. You must be informed of any material changes to the information referred to herein. If the information was given orally, it must be confirmed in writing within 31 days. • If any complaint to the Financial Services Provider, Provider or the insurer, insurer is not resolved to your satisfaction, you may submit the complaint to the Long- Long-Term insurance Ombudsman or the FAIS Ombud. • If your premium is paid by means of debit order: o It may only be in favour of one legal entity or person, person and may not be transferred without your approval; and o The insurer must inform you at least 31 days before the cancellation thereof, in writing, of its intention to cancel cover. • Your insurer must give reasons for rejection of your claim. • Your insurer may not cancel your insurance merely by informing your Financial Services Provider. .There is an obligation to make sure that the notice has been sent to you. You are entitled to a copy of the policy documents free of charge. • You are entitled to a copy of the voice log of the sale. • Polygraphs or similar tests are not obligatory and claims may not be rejected solely on the basis of a failure of such test. • Should you have any complaints about the availability or adequacy of information required to be provided herein, please bring this to the attention on 0861 990 000. • Your policy documents contain the name, class and type of policy, special terms and conditions, exclusions, waiting periods periods, as well as details of procedures to follow in the event of a claim. Should anything not be clear, please contact The Unlimited on the numbers provided above.

OTHER IMPORTANT MATTERS. You must be informed of any material changes to the information referred to herein. If the information was given orally, it must be confirmed in writing within 31 days. • If any complaint to the Financial Services Provider, Provider or the insurer, insurer is not resolved to your satisfaction, you may submit the complaint to the Long- Term insurance Ombudsman or the FAIS Ombud. • If your Your premium is paid payable by means of debit orderorder and the following is applicable: o It may only be in favour of one legal entity or person, person and may not be transferred without your approval; and o The insurer must inform you at least 31 days before the cancellation thereof, in writing, of its intention to cancel cover. • Your insurer must give reasons for rejection of your claim. • Your insurer may not cancel your insurance merely by informing your Financial Services Provider. There is an obligation to make sure that the notice has been sent to you. You are entitled to a copy of the policy documents free of charge. • You are entitled to a copy of the voice log of the sale. • Polygraphs or similar tests are not obligatory and claims may not be rejected solely on the basis of a failure of such test. • Should you have any complaints about the availability or adequacy of information required to be provided herein, please bring this to the attention on 0861 990 000. • Your policy documents contain the name, class and type of policy, special terms and conditions, exclusions, waiting periods as well as details of procedures to follow in the event of a claim. Should anything not be clear, please contact The Unlimited on the numbers provided above.

OTHER IMPORTANT MATTERS. You must be informed of any material changes to the information referred to herein. If the information was given orally, it must be confirmed in writing within 31 30 days. • If any complaint to the Financial Services Provider, Provider or the insurer, insurer is not resolved to your satisfaction, you may submit the complaint to the Long- Long-Term insurance Ombudsman or the FAIS Ombud. • If your premium is paid by means of debit order: o It may only be in favour of one legal entity or person, person and may not be transferred without your approval; and o The insurer must inform you at least 31 30 days before the cancellation thereof, in writing, of its intention to cancel cover. • Your insurer must give reasons for the rejection of your claim. • Your insurer may not cancel your insurance merely by informing your Financial Services Provider. There is an obligation to make sure that the notice has been sent to you. You are entitled to a copy of the policy documents free of charge. • You are entitled to a copy of the voice log of the sale. • Polygraphs or similar tests are not obligatory and claims may not be rejected solely on the basis of a failure of such test. • Should you have any complaints about the availability or adequacy of information required to be provided herein, please bring this to the attention on 0861 990 000. • Your policy documents contain the name, class and type of policy, special terms and conditions, exclusions, waiting periods as well as details of procedures to follow in the event of a claim. Should anything not be clear, please contact The Unlimited on the numbers provided above.