Common use of Other Protections Clause in Contracts

Other Protections. Do Not Call List: The PUCT will maintain a “Do Not Call List” of customers who do not want to receive telemarketing calls for electric service. Customers may sign up for the list for a nominal fee. Please contact the PUCT to be placed on the Do Not Call List. Call toll-free 0-000-000-0000, visit xxx.xxxxxxxxxxx.xxx, or mail your request to Texas No Call, 000 Xxxxxx Xxxxxx Xxxxx 000, Xxxxxx, XX 00000. You may contact your REP for further details. Language Availability: You may request to receive information from your REP in Spanish or English. Your REP does not market in any other language. This includes the Application for Service and Terms of Service, Your Rights as a Customer, the Electricity Facts Label, bills and bill notices, termination and disconnection notices, information on new electric services, discount programs, promotions, and access to customer assistance. Privacy Rights: REPs are prohibited from disclosing or selling confidential customer information, including your: name; address; account number and ESIID(s); type or classification of service; historical electricity usage; expected patterns of use; current charges or billing records; and the types of facilities used in providing your service; and the individual terms, conditions and price of your agreement. This prohibition does not apply to the release of your information under certain circumstances as required by law, including release of your information to the PUCT, any agent of your REP, credit reporting agencies, law enforcement agencies or your utility. Your information will be shared with other REPs or aggregators only with your consent. Xxxx Energy, LLC, PUC Certificate No. 10051 INFORMES DE INTERRUPCIONES DE SERVICIO LAS 24 HORAS Y DISTRIBUCIÓN DE CARGA Utilice estos números para informar sobre otras emergencias. TXU/ONCOR ENERGY: 888.313.4747 CENTERPOINT ENERGY: 800.332.7143 dentro Houston: 713.207.2222 AEP (WTU AND CP&L): 866.223.8508 TEXAS NEW MEXICO POWER: 888.866.7456 xxxxx://xxx.xxxxxxxxxx.xxx/TexasOutageLoadShed INFORMACIÓN DE CONTACTO PARA XXXX ENERGY ("Su REP" o "Nosotros") INTERNET ADDRESS: xxxxxxxxxx.xxx E-MAIL ADDRESS: XxxxxxxxXxxxxxx@xxxxxxxxxx.xxx DIRECCIÓN POSTAL: P.O. Box 3607, Houston,Texas 77253 TELÉFONO: 866.438.8272 dentro Houston: 000.000.0000 FAX: 000.000.0000 HORARIO DE OFICINA: Lunes - Viernes: 8:00 am to 7:00 pm CST RESIDENCIAL: Sábado: 9:00 am to 6:00 pm CST COMERCIAL: Lunes - Viernes: 8:00 am to 6:00 pm CST Sus Derechos Como Cliente POR FAVOR XXX: ESTE DOCUMENTO CONTIENE INFORMACIÓN IMPORTANTE SOBRE SUS DERECHOS COMO CLIENTE. Este documento resume sus derechos como cliente y xx xxxx en las normas de protección al cliente adoptadas por la Comisión de Servicios Públicos de Texas (PUCT). Puede ver el conjunto completo de reglas de la PUCT en xxxx://xxx.xxx.xxxxx.xx.xx/ agency/rulesnlaws/subrules/electric/Electric.aspx.

Other Protections. Do Not Call List: The PUCT will maintain PUC maintains a “"Do Not Call List” " of customers who do not want to receive telemarketing calls for electric service. Customers may sign up for the list for a nominal fee. Please contact the PUCT to be placed on the Do Not Call List. Call toll-free 1-866-TXNOCAL(L) or 0-000-000-0000, or visit xxx.xxxxxxxxxxx.xxx, or mail your request the PUC website at xxx.xxx.xxxxx.xx.xx to Texas No Call, 000 Xxxxxx Xxxxxx Xxxxx 000, Xxxxxx, XX 00000. You may contact your REP for further detailssubscribe to the Do Not Call List. Language Availability: You may request to receive information from your REP in Spanish Spanish, or English. Your REP does not market any language in any other languagewhich you were initially solicited. This includes the Application for Service and Terms of ServiceService Agreement, Your Rights as a Customer, the Electricity Facts Label, bills and bill notices, termination and disconnection notices, information on new electric services, discount programs, promotions, and access to customer assistance. You will receive this Your Rights as a Customer document and termination and disconnection notices in English and Spanish, or English and your designated language, if you have designated a language other than Spanish and were originally solicited in that language. Privacy Rights: Except as described below, REPs are prohibited from disclosing or selling confidential may not release NEC Co-op Energy NEC Co-op Energy Customer Service Texas Public Utility Commission PO Box 103000 Direct 1-877- NEC-POWR Customer Protection Division Victoria, Texas 77903 Fax (000)000- 0000 Or 000- 000-0000 P.O. Box 13326 xxx.xxxxxxxxxxxxx.xxx {Hearing and Speech- Impaired} Austin, TX 78711-3326 xxxx@xxxxxxxxxxxxx.xxxx Toll-Free 1- 800 - RELAY TX (735- 2989) Direct (000) 000-0000 Business Hours: 8 am-5 pm, M-F, CDT Toll-Free 0-000-000-0000 Fax (000) 000-0000 Web Address xxx.xxx.xxxxx.xx.xx Email Address xxxxxxxx@xxx.xxxxx.xx.xx your proprietary customer information, including your: name; address; account number and ESIID(s); type or classification of service; historical electricity usage; expected patterns of use; current charges or billing records; and the types of facilities used in providing your service; and the individual terms, conditions and price of your agreement. This prohibition does not apply to the release of your information under certain circumstances as required by law, including release of your information to the PUCT, any agent of your REP, credit reporting agencies, law enforcement agencies or your utility. Your information will be shared with other REPs or aggregators only with person without your consent. Xxxx EnergyThis includes your name, LLCaddress, PUC Certificate Noaccount number, type or expiration of your designation. 10051 INFORMES DE INTERRUPCIONES DE SERVICIO LAS 24 HORAS Y DISTRIBUCIÓN DE CARGA Utilice estos números para informar sobre otras emergenciasQualification as a critical care residential customer does not relieve the customer of the obligation to pay the REP or the LDC for services rendered. TXU/ONCOR ENERGY: 888.313.4747 CENTERPOINT ENERGY: 800.332.7143 dentro Houston: 713.207.2222 AEP (WTU AND CP&L): 866.223.8508 TEXAS NEW MEXICO POWER: 888.866.7456 xxxxx://xxx.xxxxxxxxxx.xxx/TexasOutageLoadShed INFORMACIÓN DE CONTACTO PARA XXXX ENERGY ("Su REP" o "Nosotros") INTERNET ADDRESS: xxxxxxxxxx.xxx E-MAIL ADDRESS: XxxxxxxxXxxxxxx@xxxxxxxxxx.xxx DIRECCIÓN POSTAL: P.O. Box 3607However, Houston,Texas 77253 TELÉFONO: 866.438.8272 dentro Houston: 000.000.0000 FAX: 000.000.0000 HORARIO DE OFICINA: Lunes - Viernes: 8:00 am a critical care residential customer who needs payment assistance is encouraged to 7:00 pm CST RESIDENCIAL: Sábado: 9:00 am to 6:00 pm CST COMERCIAL: Lunes - Viernes: 8:00 am to 6:00 pm CST Sus Derechos Como Cliente POR FAVOR XXX: ESTE DOCUMENTO CONTIENE INFORMACIÓN IMPORTANTE SOBRE SUS DERECHOS COMO CLIENTE. Este documento resume sus derechos como cliente y xx xxxx en las normas de protección al cliente adoptadas por la Comisión de Servicios Públicos de Texas (PUCT). Puede ver el conjunto completo de reglas de la PUCT en xxxx://xxx.xxx.xxxxx.xx.xx/ agency/rulesnlaws/subrules/electric/Electric.aspxcontact their REP or LDC immediately regarding possible deferred payment options or other assistance that may be offered by the REP or LDC.