Oxford’s Support Obligations. Upon notice by the Customer, Oxford shall use commercially reasonable efforts to fix errors in the functioning of certain Software that cause it to function other than in accordance with its applicable functional specification included in the Software Documentation. Oxford reserves the right, but is not obligated, to provide additional support at no additional cost, or for a fee to be agreed mutually by the Parties.
Appears in 9 contracts
Samples: Product Terms and Conditions, Device Purchase Agreement, Product Terms and Conditions
Oxford’s Support Obligations. Upon notice by the Customer, Oxford shall use commercially reasonable efforts to fix errors in the functioning of certain Software that cause it to function other than in accordance with its applicable functional specification included in the Software Documentation. Oxford reserves the right, but is not obligated, to provide additional support at no additional cost, or for a fee to be agreed mutually by the Parties.
Appears in 2 contracts
Samples: Gridion Agreement, Gridion Agreement
Oxford’s Support Obligations. Upon notice by the Customer, Oxford shall use commercially reasonable efforts to fix errors in the functioning of certain the Software that cause it to function other than in accordance with its applicable functional specification included in the Software DocumentationDocumentation upon notice by the Customer. Oxford reserves the right, but is not obligated, to provide additional support at no additional cost, or for a fee to be agreed mutually by the Parties.
Appears in 2 contracts
Samples: End User License Agreement, End User License Agreement
Oxford’s Support Obligations. Upon notice by the Customer, Oxford shall use commercially reasonable efforts to fix errors in the functioning of certain Software that cause it to function other than in accordance with its applicable functional specification included in the Software Documentation. Oxford reserves the right, but is not obligated, to provide additional support at no additional cost, or for a fee to be agreed mutually by the Parties4.
Appears in 1 contract
Samples: Device Purchase Agreement
Oxford’s Support Obligations. Upon notice by the Customer, Oxford shall use commercially reasonable efforts to fix errors in the functioning of certain the Software that cause it to function other than in accordance with its applicable functional specification included in the Software DocumentationSoftwareDocumentation upon notice by the Customer. Oxford reserves the right, but is not obligated, to provide additional support at no additional cost, or for a fee to be agreed mutually by the Parties.
Appears in 1 contract
Samples: End User License Agreement