Common use of Parent Complaints Against Professional Staff Members Clause in Contracts

Parent Complaints Against Professional Staff Members. 26.05.1 The BOARD and ASSOCIATION recognize that it is important that parents and members of the community feel comfortable bringing complaints and concerns to the attention of staff administration, and the BOARD. While the ADMINISTRATION will make reasonable efforts to persuade parents and members of the community to first speak with the Professional Staff Member regarding specific complaints or concerns, it is not possible to mandate a strict procedure for such complaints or concerns. 26.05.2 When a parental complaint is made against a Professional Staff Member, the following steps shall occur: 1. Upon Professional Staff Member request, such a complaint shall be reduced to writing by the Principal. 2. If requested by the Professional Staff Member, a meeting involving the Professional Staff Member and the Principal will be arranged at a mutually convenient time to discuss the complaint. 3. At such a meeting, a mutually agreed upon resolution shall be reached, reduced to writing, and provided to the Professional Staff Member. In any instance in which a Professional Staff Member has concerns regarding the impact of a parental complaint on his or her employment, he or she may request and be accompanied by counsel and/or an ASSOCIATION representative. Meetings regarding such complaints shall be held in private.