Common use of Participant Handbook Requirements Clause in Contracts

Participant Handbook Requirements. The Participant handbook must be accessible, easily understood, and written at no higher than a sixth (6th) grade reading level and must include, at a minimum, the information outlined in Exhibit M, Participant Handbook. The CHC-MCO must include a reference and a link to the handbook for the aligned D-SNP so that Participants enrolled in both plans may easily reference the D-SNP handbook. Additionally, the CHC-MCO must (i) use a font and format are Readily Accessible, (ii) place the information on its CHC-MCO website where it is prominent and available, and (iii) provide that information in an electronic form that can be electronically retained and printed.

Participant Handbook Requirements. ‌ The CHC-MCO must provide that the Participant handbook must be accessible, easily understood, and is written at no higher than a sixth (6th) grade reading level and must includeincludes, at a minimum, the information outlined in Exhibit MDD of this agreement, Participant Handbook. The CHC-MCO Participant handbook.‌ The handbook must reference, and include a reference and a link to the handbook for the aligned D-SNP so that Participants enrolled in both plans may easily reference the D-SNP handbook. handbook.‌ Additionally, the CHC-MCO must ensure that (i) use a the font and format are Readily Accessiblereadily accessible, (ii) place the information is placed on its CHC-MCO website where it is prominent and availablereadily accessible, and (iii) provide that iii)‌ the information is provided in an electronic form that which can be electronically retained and printed.printed,‌