PayPal's Seller Protection Program. Claims with a transaction value that is less than twice the amount of a Standard Dispute fee. • Decided in your favor by PayPal or your issuer. You will not be charged a High Volume Dispute fee for disputes that are: • Inquiries in PayPal’s Resolution Center and not escalated to a claim with PayPal. • Resolved directly between you and the buyer and not escalated to a claim with PayPal. • Filed by the buyer directly with PayPal as an Unauthorised Transaction. Sellers charged High Volume Dispute fees may be required to provide a remediation plan which includes an explanation of the cause of the increased dispute rate, the actions taken to reduce disputes, and the timelines for those actions. Disputes listed above may be excluded from being charged a Standard Dispute fee or a High Volume Dispute fee, but the claim itself may still be included in the overall calculation of your dispute ratio.
Appears in 3 contracts
Samples: Paypal User Agreement, Paypal User Agreement, Paypal User Agreement
PayPal's Seller Protection Program. Claims with a transaction value that is less than twice the amount of a Standard Dispute feeFee. • Decided in your favor by PayPal or your issuer. You will not be charged a High Volume Dispute fee Fee for disputes that are: • Inquiries in PayPal’s Resolution Center and not escalated to a claim with PayPal. • Resolved directly between you and the buyer and not escalated to a claim with PayPal. • Filed by the buyer directly with PayPal as an Unauthorised Unauthorized Transaction. Sellers charged High Volume Dispute fees Fee may be required to provide a remediation plan which includes an explanation of the cause of the increased dispute rate, the actions taken to reduce disputes, and the timelines for those actions. Disputes listed above may be excluded from being charged a Standard Dispute fee Fee or a High Volume Dispute feeFee, but the claim itself may still be included in the overall calculation of your dispute ratio.
Appears in 2 contracts
Samples: Paypal User Agreement, Paypal User Agreement
PayPal's Seller Protection Program. Claims with a transaction value that is less than twice the amount of a Standard Dispute fee. • Decided in your favor by PayPal or your issuer. You will not be charged a High Volume Dispute fee for disputes that are: • Inquiries in PayPal’s Resolution Center and not escalated to a claim with PayPal. • Resolved directly between you and the buyer and not escalated to a claim with PayPal. • Filed by the buyer directly with PayPal as an Unauthorised Unauthorized Transaction. Sellers charged High Volume Dispute fees may be required to provide a remediation plan which includes an explanation of the cause of the increased dispute rate, the actions taken to reduce disputes, and the timelines for those actions. Disputes listed above may be excluded from being charged a Standard Dispute fee or a High Volume Dispute fee, but the claim itself may still be included in the overall calculation of your dispute ratio.
Appears in 2 contracts
Samples: www.paypalobjects.com, www.paypalobjects.com
PayPal's Seller Protection Program. Claims with a transaction value that is less than twice the amount of a Standard Dispute fee. • Decided in your favor by PayPal or your issuer. You will not be charged a High Volume Dispute fee for disputes that are: • Inquiries in PayPal’s Resolution Center and not escalated to a claim with PayPal. • Resolved directly between you and the buyer and not escalated to a claim with PayPal. • Filed by the buyer directly with PayPal as an Unauthorised Unauthorized Transaction. Sellers charged High Volume Dispute fees may be required to provide a remediation plan which includes an explanation of the cause of the increased dispute rate, the actions taken to reduce disputes, and the timelines for those actions. Disputes listed above may be excluded from being charged a Standard Dispute fee or a High Volume Dispute fee, but the claim itself may still be included in the overall calculation of your dispute ratio.
Appears in 1 contract
Samples: Paypal User Agreement