Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 42 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.
Appears in 7 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 5 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
a) The Parties have agreed on the following milestone targets (“the Local Content Plan”): … …………………………………………………
Appears in 3 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… ....
Appears in 3 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes ➢ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes ⮚ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… at.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… imposed.
Appears in 2 contracts
Samples: Framework Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Delete these Notes Guidance Notes ➢ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …… ………………………………………………… .
a) The Parties have agreed on the following milestone targets (“the Local Content Plan”): … …………………………………………………
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Delete these Notes Guidance Notes The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at at…………………………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. a) Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… ...%
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services within Goodswithin the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .as follow:
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .10%
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Non-compliance Penalty Certificate:
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .as follows:
Appears in 1 contract
Samples: Master Agreement