Common use of Penalties for Non-compliance to Service Level Agreement Clause in Contracts

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 42 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

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Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes  The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.

Appears in 7 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 5 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . a) The Parties have agreed on the following milestone targets (“the Local Content Plan”): … …………………………………………………

Appears in 3 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… ....

Appears in 3 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes ➢ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.

Appears in 2 contracts

Samples: Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 2 contracts

Samples: Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… . Delete these Notes Guidance Notes ⮚ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of proportion to the potential prejudice that may be suffered.

Appears in 2 contracts

Samples: Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… at.

Appears in 2 contracts

Samples: Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… imposed.

Appears in 2 contracts

Samples: Framework Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 2 contracts

Samples: Master Agreement, Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Delete these Notes Guidance Notes ➢ The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at ………………………………………………… . a) The Parties have agreed on the following milestone targets (“the Local Content Plan”): … …………………………………………………

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Delete these Notes Guidance Notes  The Penalty regime must be determined based on the nature of the Goods/Services. The penalty should be reasonable and not out of

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at at………………………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

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Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. a) Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… ...%

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services within Goodswithin the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .as follow:

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider Supplier fails to deliver the Goods/Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .10%

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .. Non-compliance Penalty Certificate:

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .as follows:

Appears in 1 contract

Samples: Master Agreement

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