Common use of Penalties for Non-compliance to Service Level Agreement Clause in Contracts

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [ten percent] per monthly invoice.

Appears in 1 contract

Samples: Master Agreement

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Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [(ten percent] ) rebate per monthly invoice.per invoice submitted for the duration of the contract

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [ten percent] per monthly invoiceday delay damages for completion of the whole of the works.

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [ten percent] per monthly invoicedue at each quarter for each week of delay in submitting the final indices report.

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at up to ten percen (10% [ten percent] per monthly invoice%) of the contract value.

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 105% [ten percent] per monthly invoiceof the order value.

Appears in 1 contract

Samples: Master Agreement

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Penalties for Non-compliance to Service Level Agreement. Where the Service Provider Supplier fails to deliver the Services Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10and, Transnet will receive a 1.5% [ten percentone and a half per cent] per monthly invoicerebate on quarterly sales payable in the next quarter.

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [ten percent] per monthly invoice.of the Purchase order amount

Appears in 1 contract

Samples: Master Agreement

Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% [ten percent] per monthly invoiceof the contract value.

Appears in 1 contract

Samples: Master Agreement

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