Performance Expectation. Zero loss of service due to downtime. If service levels fall below the Performance Expectation within a reporting month, root cause analysis and joint problem resolution will be implemented within thirty (30) days. Specific time-frames will be listed relative to performance.
Appears in 20 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Performance Expectation. Zero loss of service due to downtime. If service levels fall below the Performance Expectation within a reporting month, root cause analysis and joint problem resolution will be implemented within thirty (30) days. Specific time-time frames will be listed relative to performance.
Appears in 8 contracts
Samples: Agreement, Interconnection Agreement, Agreement
Performance Expectation. Zero loss of service due to downtime. If service levels fall below the Performance Expectation within a reporting month, root cause analysis and joint problem resolution will be implemented within thirty (30) days. Specific time-frames will be listed relative to performance.. Attachment 18: Performance Measures
Appears in 1 contract
Samples: Interconnection Agreement
