Performance Standard Breaches Sample Clauses

Performance Standard Breaches. The following specific breaches shall be referred to as "Performance Standard Breaches." Contractor agrees to pay to County the amount specified below as a disincentive charge for the applicable breach: i. Failing to provide any reports required by this Agreement within the timeframe required by this Agreement, including, but not limited to, the monthly Staffing Report, the annual Operating Plan, and the monthly report summarizing all complaints - $50 for each day that the applicable report is late. ii. Failing to comply with the Emergency Preparedness Procedures of the Operating Plan - $500 per occurrence. iii. Failing to comply with the Incident and Safety Management Plan of the Operating Plan - $500 per occurrence. iv. Failing to comply with the Hurricane Response Plan of the Operating Plan - $500 per occurrence. v. Failing to comply with the Disciplinary Policy of the Operating Plan - $500 per occurrence. vi. Failing to comply with the Training Procedures of the Operating Plan or the training requirements of this Agreement - $500 per occurrence. vii. Failing to comply with the Customer Service Program of the Operating Plan - $500 per occurrence. viii. Manager fails to comply with his or her duties as required by this Agreement - $500 per occurrence. ix. Failing to comply with the Appearance/Conduct provisions of this Agreement, including, but not limited to, the requirement that staff be uniformed; wear a badge; be clean and neat in appearance; refrain from eating, drinking, or smoking while on duty or in any area in the Parking Facilities that is open to the public; and be courteous, polite, and inoffensive in their conduct and demeanor - $500 per occurrence. x. Failing to comply with the Maintenance requirements of this Agreement - $500 per occurrence. xi. Running out of decals or proximity cards for the Employee Parking Area - $50 for each day that there are no decals or proximity cards. xii. Failing to Inventory or document all vehicles parked within the Parking Facilities at any point during the hours between midnight and 6:00 a.m. of each day - $500 per occurrence. xiii. Failing to collect, account for, and deposit daily, through an armored car service, by 5:00 p.m., in a bank account designated by County, all Gross Revenues collected during the previous day for the operation of the Parking Facilities, including, self- parking, valet parking, and employee parking - $250 for each day that the collection, accounting, or deposit is late. xiv. Failin...
Sample 1
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Performance Standard Breaches. The following specific breaches shall be referred to as Performance Standard Breaches. Each day that the Company is in breach shall be considered a separate occurrence, subject to additional disincentive charges. Company agrees to pay the Authority the amount specified below as a disincentive charge for the applicable Performance Standard Breach: 9.2.1 Failure to provide any Services required by Exhibit A, Paragraph I of this SLA. Five Hundred Dollars ($500) per occurrence. 9.2.2 Failure to provide as many CSS Personnel (trained, qualified, and experienced) as may be required by the Authority pursuant to Exhibit A, Paragraph II (A). Five Hundred Dollars ($500) per occurrence. 9.2.3 Failure to comply with Exhibit A, Paragraph II (B)(12) of this SLA, which requires Company to notify the Authority of all CSS Personnel who are unable to arrive on time for their scheduled assignment, as indicated on an approved Staffing Report, and to immediately provide an appropriately qualified and trained replacement for the scheduled assignment or, if Company is unable to staff the scheduled assignment, to immediately notify the Authority. Two Hundred Fifty Dollars ($250) per occurrence. 9.2.4 Failure of CSS Personnel to comply with the appearance/conduct requirements set forth in Exhibit A, Paragraph II (C) of this SLA. Fifty Dollars ($50) per occurrence, except it is Two Hundred Fifty Dollars ($250) per occurrence for failure to comply with Exhibit A, Paragraph II (C)(6), which prohibits CSS Personnel from sleeping or the appearance thereof.
Sample 1
Performance Standard Breaches. The following specified breaches shall be referred to as "Performance Standard Breaches." Contractor agrees to pay to County the amount specified below as a disincentive charge for the applicable breach: i. No driver for a designated scheduled route - Fifty Dollars ($50) per occurrence. ii. Passengers waiting for more than the headway times provided in writing by the Contract Administrator - Fifty Dollars ($50) per occurrence. iii. Failure to respond verbally to customer complaints within one (1) calendar day of complaint or in writing within five (5) calendar days - Fifty Dollars ($50.00) per occurrence and Fifty Dollars ($50) for each twenty-four (24) hour period after each such deadline. iv. Five (5) or more validated customer complaints in any thirty (30) day period, excluding complaints originating from the same incident or customer - One Hundred Dollars ($100) for five (5) customer complaints in any thirty (30) day period, One Hundred Fifty Dollars ($150) for the sixth (6th) customer complaint in any thirty (30) day period, and Two Hundred Dollars ($200.00) for each additional complaint beyond the sixth (6th) complaint in any thirty (30) day period. v. Shuttle bus driver failing to comply with the performance standards set forth in this Agreement, including, but not limited to, on-time performance, announcement of stops, providing exceptional customer service, and cleaning the vehicles - Fifty Dollars ($50) per occurrence. vi. Failure to make vehicles available or properly provide transportation to and from maintenance facility as scheduled - Twenty-Five Dollars ($25.00) per occurrence. vii. Failure to comply with the Operating Plan - Fifty Dollars ($50) per occurrence. viii. Failure to vacate Airport Optional Facilities by the date specified in any notice from the Director of Aviation - Two Hundred Fifty Dollars ($250) for each day that Contractor occupies the Airport Optional Facilities after the date specified in the notice. ix. A representative, agent, manager, supervisor, driver, mechanic, or employee of Contractor eats, drinks, or smokes while on duty or in any area that is open to the public - Fifty Dollars ($50) per occurrence. x. A representative, agent, manager, supervisor, driver, mechanic, or employee of Contractor, while providing Services under this Agreement, violates the "Appearance/Conduct" provisions of Section 3(H)(i) of Exhibit A of this Agreement ­ Fifty Dollars ($50) per occurrence.
Sample 1
Performance Standard Breaches. The following specified breaches are "Performance Standard Breaches." SECOND PARTY shall pay to COUNTY the amount specified below as a disincentive charge for the applicable breach. (i) NO SHOWS. Failure of SECOND PARTY’s employees, including but not limited to security officers, to appear for duty at the place of performance, with a fine of three times the base hourly rate for each employee who fails to appear multiplied by the duration time the employees were supposed to be on duty.
Sample 1

Related to Performance Standard Breaches

  • Performance Standard The Department’s Grant Manager will review the documentation to verify that the deliverables have been completed as described above. Upon review and written acceptance by the Department’s Grant Manager, the Grantee may proceed with payment request submittal. Payment Request Schedule: The Grantee may submit a payment request for cost reimbursement no more frequently than monthly.

  • Performance Standards The Contractor agrees to perform all tasks and provide deliverables as set forth in the Contract. The Department and the Customer will be entitled at all times, upon request, to be advised as to the status of work being done by the Contractor and of the details thereof.

  • Performance Schedule The Parties will perform their respective responsibilities in accordance with the Performance Schedule. By executing this Agreement, Customer authorizes Motorola to proceed with contract performance.

  • Performance Excused The Affected Party, to the extent rendered unable to perform its obligations or part thereof under this Agreement as a consequence of the Force Majeure Event shall be excused from performance of the obligations. Provided that, the excuse from performance shall be of no greater scope and of no longer duration than is reasonably warranted by the Force Majeure Event. Provided further, nothing contained herein shall absolve the Affected Party from any payment obligations accrued prior to the occurrence of the underlying Force Majeure Event.

  • Performance Delay Time is of the essence in the Vendor’s performance of this Agreement. If at any time it appears to Vendor that it may not meet any of the performance schedules or the scheduled completion date of the services to be performed for any reason, including labor disputes, Vendor shall immediately by verbal means (to be confirmed in writing) notify Customer of the reasons for and the estimated duration of such delay. If requested by Customer, Vendor shall make every effort to avoid or minimize the delay to the maximum extent possible including the expenditure of premium time. Any additional cost caused by these requirements of Customer shall be borne by Vendor, unless the delay in performance arises out of causes beyond the control and without the fault or negligence of Vendor or its subcontractors within the meaning of the Cancellation- Default clause herein. The foregoing requirements are in addition to any of Customer’s other rights and remedies as may be provided by law or this Agreement.

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6. (b) If the Operator does not comply with the Operator Performance Level then the Access Holder must pay to QR Network the amount determined in accordance with Schedule 5 as part of the invoice issued by QR Network for Access Charges and other charges for the Billing Period immediately following QR Network becoming entitled to that amount. Where there is no next Billing Period, the Operator must pay such amount to QR Network within fourteen (14) days after receipt of a Tax Invoice from QR Network. (c) If QR Network does not comply with the QR Network Performance Level then QR Network will credit to the Access Holder the amount determined in accordance with Schedule 5 by way of a deduction from the invoice issued by QR Network for Access Charges and other charges for the Billing Period immediately following the Access Holder becoming entitled to that amount. Where there is no next Billing Period, QR Network must pay such amount to the Access Holder within fourteen (14) days after receipt of a Tax Invoice from the Access Holder. (d) The Parties must, if requested by either Party, meet to review the Performance Levels subject to such review not occurring within six (6) Months after the Commitment Date or any previous review of the Performance Levels. If either Party notifies the other that it considers that the Performance Levels are no longer appropriate, the Parties may agree on varied Performance Levels and any associated variations to the Agreement including the Base Access Charges and the Train Service Description. If the Parties are unable to agree to such variations, then the existing Performance Levels shall continue to apply unless varied by QR Network in accordance with the provisions of Clause 5.6(e). (e) In the event that the Access Holder and/or the Operator (i) does not comply in any material respect with the Train Service Description; and (ii) the Access Holder fails to demonstrate to the reasonable satisfaction of QR Network when requested to do so, that the Access Holder will consistently comply with the Train Service Description for the remainder of the Term then, following consultation with the Access Holder, QR Network will be entitled to: (iii) vary the Train Service Description to a level it reasonably expects to be achievable by the Access Holder for the remainder of the Term having regard to the extent of previous compliance with the Train Service Description (ignoring, for the purpose of assessing previous compliance, any non-compliance to the extent that the non-compliance was attributable to a Railway Operator (other than the Access Holder) or to QR Network); and (iv) vary the Agreement (including, without limitation, the Operator Performance Level and the Base Access Charges) to reflect the impact of the change in the Train Service Description. (f) The Access Holder shall be entitled to dispute any variation proposed by QR Network pursuant to Clause 5.6(e) and such dispute will be referred to an expert for resolution in accordance with Clause 17.3.

  • Performance; No Default The Company shall have performed and complied with all agreements and conditions contained in this Agreement required to be performed or complied with by it prior to or at the Closing. Before and after giving effect to the issue and sale of the Notes (and the application of the proceeds thereof as contemplated by Section 5.14), no Default or Event of Default shall have occurred and be continuing.

  • Performance Warranty Contractor shall warrant all work under this Contract, taking necessary steps and precautions to perform the work to County’s satisfaction. Contractor shall be responsible for the professional quality, technical assurance, timely completion and coordination of all documentation and other goods/services furnished by the Contractor under this Contract. Contractor shall perform all work diligently, carefully, and in a good and workmanlike manner; shall furnish all necessary labor, supervision, machinery, equipment, materials, and supplies, shall at its sole expense obtain and maintain all permits and licenses required by public authorities, including those of County required in its governmental capacity, in connection with performance of the work. If permitted to subcontract, Contractor shall be fully responsible for all work performed by subcontractors.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Performance Requirements A. There is no guaranteed minimum amount of work which will be ordered under this Contract. B. The total Contract amount will not exceed $4,900,000. C. This is a Contract for work specified in individual Job Orders. Work ordered prior to but not completed by the expiration of the Contract period, and any additional work required as a result of unforeseen conditions encountered during construction up to six (6) months after the contract expiration date, will be completed with all provisions of this Contract still in force. Performance time for each Job Order issued under this Contract will be determined in accordance with the Contract. This performance time will be determined and agreed upon by both Parties for each individual Job Order. Contractor must self-perform 20% of the Work under this Contract for ‘A’ and ‘B’ licenses. Contractor must self-perform 75% of the Work under this Contract, unless otherwise approved by the County, for ‘C’ licenses. D. This is an indefinite-quantity Contract for the supplies or services specified and effective for the period stated. Work or performance shall be made only as authorized by Job Orders issued in accordance with the ordering procedures clause. The Contractor agrees to furnish to the County when and if ordered, the supplies or services specified in the Contract up to and including the quantity designated in the Job Orders issued as the maximum designated in the Contract.

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