PERSONNEL USED TO PROVIDE THE SERVICES. 15.1 The Service Provider shall be responsible for providing at its own cost and expense all the personnel necessary to perform the Services. 15.2 At all times, the Service Provider shall ensure that: (a) each of the Service Provider's Personnel is suitably qualified, adequately trained and capable of providing the applicable Services in respect of which they are engaged; (b) each of the Service Provider’s Personnel providing Security related services is trained and licenced by the British Security Industry Association; (c) there is an adequate number of Service Provider's Personnel to provide the Services properly; (d) only those people who are authorised by the Service Provider (under the authorisation procedure to be agreed between the parties) are involved in providing the Services; and (e) all of the Service Provider's Personnel comply with all of the University's policies including those that apply to persons who are allowed access to the applicable University's Premises. 15.3 The University may refuse to grant access to, and remove, any of the Service Provider's Personnel who do not comply with any such policies, or if they otherwise present a security threat. 15.4 The Service Provider shall replace any of the Service Provider's Personnel who the University reasonably decides have failed to carry out their duties with reasonable skill and care. Following the removal of any of the Service Provider's Personnel for any reason, the Service Provider shall ensure such person is replaced promptly with another person with the necessary training and skills to meet the requirements of the Services. 15.5 The Service Provider shall maintain up-to-date personnel records on the Service Provider's Personnel engaged in the provision of the Services and, on request, provide reasonable information to the University on the Service Provider's Personnel. The Service Provider shall ensure at all times that it has the right to provide these records in compliance with the applicable Data Protection Legislation. 15.6 The Service Provider shall use its best endeavours to ensure continuity of personnel and to ensure that the turnover rate of its staff engaged in the provision or management of the Services is at least as good at the prevailing industry norm for similar services, locations and environments.
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Samples: Agreement for the Provision of Services, Agreement for the Provision of Services
PERSONNEL USED TO PROVIDE THE SERVICES.
15.1 The Service Provider shall be responsible for providing at its own cost and expense all the personnel necessary to perform the Services.
15.2 At all times, the Service Provider shall ensure that:
(a) each of the Service Provider's Personnel is suitably qualified, adequately trained and capable of providing the applicable Services in respect of which they are engaged;
(b) each of the Service Provider’s Personnel providing Security related services is trained and licenced by the British Security Industry Association;
(c) there is an adequate number of Service Provider's Personnel to provide the Services properly;
(d) only those people who are authorised by the Service Provider (under the authorisation procedure to be agreed between the parties) are involved in providing the Services; and
(e) all of the Service Provider's Personnel comply with all of the University's policies including those that apply to persons who are allowed access to the applicable University's Premises.
15.3 The University may refuse to grant access to, and remove, any of the Service Provider's Personnel who do not comply with any such policies, or if they otherwise present a security threat.
15.4 The Service Provider shall replace any of the Service Provider's Personnel who the University reasonably decides have failed to carry out their duties with reasonable skill and care. Following the removal of any of the Service Provider's Personnel for any reason, the Service Provider shall ensure such person is replaced promptly with another person with the necessary training and skills to meet the requirements of the Services.
15.5 The Service Provider shall maintain up-to-date personnel records on the Service Provider's Personnel engaged in the provision of the Services and, on request, provide reasonable information to the University on the Service Provider's Personnel. The Service Provider shall ensure at all times that it has the right to provide these records in compliance with the applicable Data Protection Legislation.
15.6 The Service Provider shall use its best endeavours to ensure continuity of personnel and to ensure that the turnover rate of its staff engaged in the provision or management of the Services is at least as good at the prevailing industry norm for similar services, locations and environments.
Appears in 1 contract
PERSONNEL USED TO PROVIDE THE SERVICES. 15.1 The Service Provider shall be responsible for providing at its own cost and expense all the personnel necessary to perform the Services.
15.2 9.1 At all times, the Service Provider shall ensure that:
(a) each of the Service Provider's Personnel is suitably qualified, adequately trained and capable of providing the applicable Services in respect of which they are engaged;
(b) each of the Service Provider’s Personnel providing Security related services is trained and licenced by the British Security Industry Association;
(c) there is an adequate number of Service Provider's Personnel to provide the Services properly;
(dc) only those people who are authorised by the Service Provider (under the authorisation procedure to be agreed between the parties) are involved in providing the Services; and
(ed) all of the Service Provider's Personnel comply with all of the UniversityAuthority's policies including those that apply to persons who are allowed access to the applicable UniversityAuthority's Premises.
15.3 9.2 The University Authority may refuse to grant access to, and remove, any of the Service Provider's Personnel who do not comply with any such policies, or if they otherwise present a security or safeguarding threat.
15.4 9.3 The Service Provider shall replace any of the Service Provider's Personnel who the University Authority reasonably decides have failed to carry out their duties with reasonable skill and care. Following the removal of any of the Service Provider's Personnel for any reason, the Service Provider shall ensure such person is replaced promptly with another person with the necessary training and skills to meet the requirements of the Services.
15.5 9.4 The Service Provider shall maintain up-to-date personnel records on the Service Provider's Personnel engaged in the provision of the Services and, on request, provide reasonable information to the University Authority on the Service Provider's Personnel. The Service Provider shall ensure at all times that it has the right to provide these records in compliance with the applicable Data Protection Legislation.
15.6 9.5 The Service Provider shall use its best endeavours to ensure continuity of personnel and to ensure that the turnover rate of its staff engaged in the provision or management of the Services is at least as good at the prevailing industry norm for similar services, locations and environments.
Appears in 1 contract
Samples: Service Agreement
PERSONNEL USED TO PROVIDE THE SERVICES. 15.1 The Service Provider shall be responsible for providing at its own cost and expense all the personnel necessary to perform the Services.
15.2 9.1 At all times, the Service Provider shall ensure that:
(a) each of the Service Provider's Personnel is suitably qualified, adequately trained and capable of providing the applicable Services in respect of which they are engaged;
(b) each of the Service Provider’s Personnel providing Security related services is trained and licenced by the British Security Industry Association;
(c) there is an adequate number of Service Provider's Personnel to provide the Services properly;
(dc) only those people who are authorised by the Service Provider (under the authorisation procedure to be agreed between the parties) are involved in providing the Services; and
(ed) all of the Service Provider's Personnel comply with all of the UniversityAuthority's policies including those that apply to persons who are allowed access to the applicable UniversityAuthority's Premises.
15.3 9.2 The University Authority may refuse to grant access to, and remove, any of the Service Provider's Personnel who do not comply with any such policies, or if they otherwise present a security threat.
15.4 9.3 The Service Provider shall replace any of the Service Provider's Personnel who the University Authority reasonably decides have failed to carry out their duties with reasonable skill and care. Following the removal of any of the Service Provider's Personnel for any reason, the Service Provider shall ensure such person is replaced promptly with another person with the necessary training and skills to meet the requirements of the Services.
15.5 9.4 The Service Provider shall maintain up-to-date personnel records on the Service Provider's Personnel engaged in the provision of the Services and, on request, provide reasonable information to the University Authority on the Service Provider's Personnel. The Service Provider shall ensure at all times that it has the right to provide these records in compliance with the applicable Data Protection Legislation.
15.6 9.5 The Service Provider shall use its best endeavours to ensure continuity of personnel and to ensure that the turnover rate of its staff engaged in the provision or management of the Services is at least as good at the prevailing industry norm for similar services, locations and environments.
Appears in 1 contract
Samples: Service Agreement