Phase 4. Planning Phase for Transition from the CTSA to a new TEX-AN Agreement with a successor service provider. Vendor shall fully and completely participate in all meetings called by DIR for the purpose of planning and imple- xxxxxxx the transition of TEX-AN NG Customer Services Agreements from the CTSA to the new TEX-AN Agreement with a successor service provider. The goal of this planning phase is to provide an orderly transition of TEX-AN NG Customer Services Agreement operations under the CTSA to the operations under a new TEX-AN Agreement with a successor service provider. Such planning activities shall commence no later than January 1 of the year of the Transition Effective Date, at DIR’s direction and shall continue until all transition activities are complete. These Transition activities shall include, but not be lim- ited to, the following: (A) Pre-planning no later than January 1 to March 31 of the year of the Xxxx- sition Effective Date. These DIR meetings will include the Vendor’s cur- rent Customers and/or Authorized End Users, as determined by DIR, the successor service provider, Vendor and DIR. The scope of the pre- planning is to plan for the transfers of the current Customers' TEX-AN NG Customer Service Agreement operations, scheduling of all necessary ac- tivities, development of roles and responsibilities matrix related to Transi- tion of the TEX-AN NG Customer Services Agreements and planning for all the other steps of the transition process, as listed below. The goal of this pre-planning phase is to produce a mutually acceptable Transition plan document that defines roles and responsibilities for accomplishing each step in the Transition among the participating parties. (B) Turnover of TEX-AN NG Customer Service Agreement operations to the successor Service Provider. In each step in the Transition planning and execution process, Vendor is required to provide information as request- ed by DIR, the successor Service Provider and /or the current Vendor’s Customers and/or End Users in accordance with the agreed upon Transi- tion Plan. Such information shall include, but not be limited to the follow- ing tangible items and matters of inherent knowledge: 1) Assets Lists (hardware, software, schematics, maintenance agree- ments, 3rd party agreements) 2) Procedures 3) Policies 4) Practices 5) Protocols 6) Customer and/or End User biographies 7) Organization charts
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Samples: Contract Number Dir Tex an Ng Ctsa 008, Contract for Wireless Services, Communications Technology Services Agreement
Phase 4. Planning Phase for Transition from the CTSA to a new TEX-AN Agreement with a successor service provider. Vendor shall fully and completely participate in all meetings called by DIR for the purpose of planning and imple- xxxxxxx the transition of TEX-AN NG Customer Services Agreements from the CTSA to the new TEX-AN Agreement with a successor service provider. The goal of this planning phase is to provide an orderly transition of TEX-AN NG Customer Services Agreement operations under the CTSA to the operations under a new TEX-AN Agreement with a successor service provider. Such planning activities shall commence no later than January 1 of the year of the Transition Effective Date, at DIR’s direction and shall continue until all transition activities are complete. These Transition activities shall include, but not be lim- ited li- mited to, the following:
(A) Pre-planning no later than January 1 to March 31 of the year of the Xxxx- sition Effective Date. These DIR meetings will include the Vendor’s cur- rent Customers and/or Authorized End Users, as determined by DIR, the successor service provider, Vendor and DIR. The scope of the pre- planning is to plan for the transfers of the current Customers' TEX-AN NG Customer Service Agreement operations, scheduling of all necessary ac- tivities, development of roles and responsibilities matrix related to Transi- tion of the TEX-AN NG Customer Services Agreements and planning for all the other steps of the transition process, as listed below. The goal of this pre-planning phase is to produce a mutually acceptable Transition plan document that defines roles and responsibilities for accomplishing each step in the Transition among the participating parties.
(B) Turnover of TEX-AN NG Customer Service Agreement operations to the successor Service Provider. In each step in the Transition planning and execution process, Vendor is required to provide information as request- ed re- quested by DIR, the successor Service Provider and /or the current VendorVen- dor’s Customers and/or End Users in accordance with the agreed upon Transi- tion Transition Plan. Such information shall include, but not be limited to the follow- ing following tangible items and matters of inherent knowledge:
1) Assets Lists (hardware, software, schematics, maintenance agree- ments, 3rd party agreements)
2) Procedures
3) Policies
4) Practices
5) Protocols
6) Customer and/or End User biographies 7) Organization organization charts
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