Common use of Policies and Procedures Regarding Member Safety and Risk Clause in Contracts

Policies and Procedures Regarding Member Safety and Risk. The MCO shall have policies and procedures in place regarding member safety and risk, which shall be submitted to the Department for approval prior to implementation, whenever a change occurs, and upon request. MCO staff and other appropriate individuals shall be informed of these policies on an ongoing basis. The purpose of these policies and procedures is to balance member needs for safety, protection, good physical health and freedom from accidents, with over-all quality of life and individual choice and freedom. These policies and procedures shall identify: a. How IDT staff will assess and respond to risk factors affecting members’ health and safety; and b. Guidelines for use by IDT staff in balancing member rights with member safety through a process of ongoing negotiation and joint problem solving.