Pre-Delivery Requirements. Telenor expects the Customer to fulfil the following requirements regarding pre-installation preparations: • Space for required equipment Clearance of necessary space for Telenor equipment in a room no smaller than 1x1x1m. The location shall have ambient air temperature and relative humidity (23°C ± 5°C, 10-80% Relative humidity. Non-condensing temperature ranges). • .Access to the installation space and equipment should be limited to authorised personnel only. If radio access with antenna is used, customer must accept and grant authorisation for installation of equipment before installation can start. • Electricity and separate circuits etc. There must be 230 V (minimum 6 A fuses) sockets with earth in the immediate vicinity of the equipment. Failure tolerant power supply is recommended. Equipment is not delivered with UPS. • Electrical noise and spikes. Unusually strong electrical disturbances are not allowed in the immediate vicinity. The responsibility for avoiding damage to equipment due to voltage spikes such as from lightning is the Customer’s. • Distribution network and cabling. Unless specifically agreed upon all connections between Telenor deployed equipment and lines to other units may be executed without provision of fixed cabling. • Other suppliers/contractors. If implementation of the delivery requires assistance from other suppliers, for instance those who have already supplied equipment to the Customer, the Customer must ensure that they are available to Telenor without delay. The customer is responsible for the coordination with other related suppliers, if necessary for the delivery. • Availability at installation time. The contact person shall be available (on mobile or similar) to Telenor at the agreed installation time and place. The contact person shall have access to the premises where the installation will be made and have keys and/or other device to enable access to the premises and installation space. • Knowledge and information about delivery. The contact person at the installation place shall have information and knowledge enabling Telenor to carry out the task in a manner satisfactory to both parties.
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Samples: Service Level Agreement, Ethernet Connect Service Level Agreement
Pre-Delivery Requirements. Telenor expects the Customer customer to fulfil meet the following requirements regarding for pre-installation preparations: • :
1. Telenor installs the systems at the customer's location. Space must be cleared for required equipment Clearance of necessary space for Telenor Telenor's equipment in a room no smaller than 1x1x1m. of at least 1 x 1 x 1 metres. The location shall have ambient air room must be a normal office environment with regard to temperature, humidity and atmospheric dust/cleanliness. This means that the requirements for the installation room within the temperature range are 10 C – 35 C and with a relative humidity (23°C ± 5°C, 10non-condensing) of 20% - 80% Relative humidity%.
2. Non-condensing temperature ranges). • .Access Access to the installation space room and equipment should be limited restricted to authorised personnel onlystaff. If radio access with antenna is used, the customer must accept and grant authorisation for authorise installation of equipment before the installation can startstarts.
3. • Electricity and separate circuits etc. There The rooms must be fitted with the required and correct electricity supply of 230 V V, 50 Hz (minimum 6 A fuses) sockets with earth connection) close to the equipment. The electricity supply should preferably be on a separate circuit. The mains voltage may vary by +/- 10%. The frequency may vary by +/- 1%. The equipment will not be delivered with UPS.
4. Electrical noise and voltage peaks. Abnormally strong electrical interference is not allowed in the immediate vicinity of the equipmentroom. Failure tolerant power supply is recommendedCommon transients (office environment) may have a duration of up to 0.2 milliseconds. Equipment is Although variations as mentioned occur within the mentioned limits, it may not delivered with UPS. • Electrical noise and spikes. Unusually strong electrical disturbances are not allowed result in the immediate vicinityinterruptions. The responsibility for avoiding damage to equipment due to voltage spikes such as peaks, e.g. from lightning is lightning, lies with the Customer’scustomer.
5. • Distribution network and cabling. Unless specifically agreed upon otherwise expressly agreed, all connections between implemented Telenor deployed equipment and lines to other units may be executed created without provision of a requirement for fixed cabling.
6. • Other suppliers/contractors. If implementation of the delivery requires assistance help from other suppliers, for instance those who e.g. the suppliers that have already supplied delivered equipment to the Customercustomer, the Customer customer must ensure that they are available to Telenor without delay.
7. The customer is responsible for the coordination with other related suppliers, if necessary for the delivery. • Availability at installation timethe time of installation. The contact person shall must be available (on his or her mobile or similarthe like) to Telenor at the agreed installation time and placeplace of installation. The contact person shall must have access to the premises where rooms in which the installation will equipment is to be made installed, and must have keys and/or other device equipment required to enable have access to the premises location and installation spacethe place of installation.
8. • Knowledge Delivery knowledge and information about deliveryinformation. The contact person at the place of installation place shall have must be in possession of the information and have the knowledge enabling required by Telenor to carry out perform the task in a manner satisfactory job to the satisfaction of both parties.
9. Before the system is installed, unless otherwise agreed, the customer must make the following preparations in the rooms: The customer must provide 230 V power supply with earth connection. Otherwise, there are no specific requirements for the rooms other than the Danish Working Environment Service's requirements for office premises. In accordance with good supplier practice, the supplier must check well in advance of the installation of the system that rooms and installations meet the requirements in the appendices. The supplier must give the customer written notice of the result of this check in order for the customer to be able to remedy any defects.
Appears in 1 contract
Samples: Service Level Agreement
Pre-Delivery Requirements. Telenor expects the Customer to fulfil the following requirements regarding pre-installation preparations: • :
1. Space for required equipment Clearance of necessary space for Telenor equipment in a room no smaller than 1x1x1m. The location shall have ambient air temperature be a normal office environment in terms of temperature, humidity and relative humidity (23°C ± 5°C, 10-80% Relative humidityatmospheric dust/cleanliness. Non-condensing temperature ranges). • .Access Access to the installation space and equipment should be limited to authorised personnel only. If radio access with antenna is used, customer must accept and grant authorisation for installation of equipment before installation can start.
2. • Electricity and separate circuits etc. There must be 230 220 V (minimum 6 A fuses) sockets with earth in the immediate vicinity of the equipment. Failure tolerant power The electricity supply is recommendedshould preferably be on a separate circuit. Equipment is not delivered with UPS.
3. • Electrical noise and spikes. Unusually strong electrical disturbances are not allowed in the immediate vicinity. The responsibility for avoiding damage to equipment due to voltage spikes such as from lightning is the Customer’s.
4. • Distribution network and cabling. Unless specifically agreed upon all connections between Telenor deployed equipment and lines to other units may be executed without provision of fixed cabling.
5. • Other suppliers/contractors. If implementation of the delivery requires assistance from other suppliers, for instance those who have already supplied equipment to the Customer, the Customer must ensure that they are available to Telenor without delay. The customer is responsible for the coordination with other related suppliers, if necessary for the delivery.
6. • Availability at installation time. The contact person shall be available (on mobile or similar) to Telenor at the agreed installation time and place. The contact person shall have access to the premises where the installation will be made and have keys and/or other device to enable access to the premises and installation space.
7. • Knowledge and information about delivery. The contact person at the installation place shall have information and knowledge enabling Telenor to carry out the task in a manner satisfactory to both parties.
Appears in 1 contract
Samples: Service Level Agreement