Pre-Migration Services. First Data shall: (i) Provide to RCSI copies of copy books used by First Data in performing the Services. (ii) Provide to RCSI copies of other information regarding the Services that are required to implement the transition plan, including the following: (A) copies of the security tables, if any, utilized in the provision of Services to RCSI which are necessary to effect the necessary conversion; (B) documentation describing the functionality of customized system modifications created on behalf of RCSI, including documentation relating to or affecting the Transferred Accounts; and (C) copies of the manuals required to enable the RCSI to support the environment relating to the Transferred Accounts. (iii) Provide to RCSI (and, at RCSI’s election, to the Successor) both the then-current and new versions of any First Data System documentation related to any RCSI initiated software changes implemented by First Data to the First Data System during such period in order to allow RCSI to review those changes. (iv) Provide assistance to RCSI in notifying third party vendors of the procedures to be followed during the turnover phase. (v) Assist RCSI in understanding naming conventions. (vi) Provide test tapes to assist RCSI in its analysis of the space required for data. (vii) Provide to RCSI access to First Data Personnel who were performing the Services in order that such personnel may answer the Successor’s questions. (viii) Provide to RCSI interim tapes of RCSI’s data relating to or affecting the Transferred Accounts. (ix) Provide to RCSI multiple tape copies of RCSI’s data relating to the Transferred Accounts in First Data’s possession. (x) Cooperate with RCSI in the preparation for and conduct of migration testing to ensure the orderly transfer of Services. (xi) Provide to RCSI current and pending project plans and status to enable RCSI to perform enhancement services with minimum disruption to RCSI’s operation.
Appears in 2 contracts
Samples: Technology Sourcing Agreement (Synchrony Financial), Technology Sourcing Agreement (Synchrony Financial)
Pre-Migration Services. First Data shall:
(i) Provide a list of all Equipment, Software and materials used to RCSI copies of copy books provide the Production Services and (if applicable) third party services used by First Data in performing providing the Services.Production Services being terminated;
(ii) Provide to RCSI RFS copies of other reasonable information regarding the Services that are required to implement RFS (or its Successor) requires in connection with the implementation of the transition plan, including the following:
(A) copies of the security tables, if any, utilized in the provision of Services to RCSI which are necessary to effect the necessary conversion;
(B) documentation describing the functionality business and operational requirements and features of customized system modifications created on behalf of RCSIRFS, including documentation relating to or affecting the Transferred Accounts; and
transferred Accounts (C) copies of but expressly not including documentation or information containing or describing the manuals required to enable architecture, coding, or other technical implementation showing or explaining how any such customized system modification is implemented within the RCSI to support the environment relating to the Transferred Accounts.First Data System or First Data Software);
(iii) Provide to RCSI (and, at RCSI’s election, to the Successor) both the then-current and new versions an inventory of any First Data System documentation related to any RCSI initiated software changes implemented telephone numbers being used by First Data to in conjunction with performing the First Data System during such period in order to allow RCSI to review those changes.Terminated Services;
(iv) Provide assistance to RCSI RFS in notifying third party vendors of the procedures to be followed during the turnover phase.;
(v) Assist RCSI RFS in understanding naming conventions.;
(vi) Provide test tapes to assist RCSI in its analysis of the space required for data.
(vii) Provide to RCSI RFS access to First Data Personnel who were performing the Services in order that such personnel may answer the Successor’s questions.;
(vii) Assist RFS in its analysis of file size and data storage space required for data to be transferred from First Data;
(viii) Provide To the extent that First Data and RFS have established protocols and procedures with respect to RCSI interim tapes how First Data would assist RFS in the event of RCSI’s data relating to or affecting the Transferred Accounts.an RFS disaster, train and inform RFS and Successor of such protocols and procedures related thereto;
(ix) Provide Update and provide documentation used by First Data to RCSI multiple tape copies of RCSI’s data relating to the Transferred Accounts in First Data’s possession.provide business continuity services;
(x) Cooperate with RCSI RFS in the preparation for and conduct of migration testing to ensure the orderly transfer of the Terminated Services.; and
(xi) Provide to RCSI RFS current and pending project plans Termination/ Expiration Assistance Plans and status to enable RCSI RFS to perform enhancement services with minimum disruption to RCSI’s RFS’ operation.
Appears in 1 contract
Pre-Migration Services. First Data Fiserv shall:
(i) Provide a list of all Equipment, Software and materials used to RCSI copies of copy books provide the Production Services and (if applicable) third party services used by First Data in performing providing the Services.Production Services being terminated;
(ii) Provide to RCSI RFS copies of other reasonable information regarding the Services that are required to implement RFS (or its Successor) requires in connection with the implementation of the transition plan, including the following:
(A) copies of the security tables, if any, utilized in the provision of Services to RCSI which are necessary to effect the necessary conversion;
(B) documentation describing the functionality business and operational requirements and features of customized system modifications created on behalf of RCSIRFS, including documentation relating to or affecting the Transferred Accounts; and
transferred Card Accounts (C) copies of but expressly not including documentation or information containing or describing the manuals required to enable architecture, coding, or other technical implementation showing or explaining how any such customized system modification is implemented within the RCSI to support the environment relating to the Transferred Accounts.Fiserv System or Fiserv Software);
(iii) Provide to RCSI (and, at RCSI’s election, to an inventory of telephone numbers being used by Fiserv in conjunction with performing the Successor) both the then-current and new versions of any First Data System documentation related to any RCSI initiated software changes implemented by First Data to the First Data System during such period in order to allow RCSI to review those changes.Terminated Services;
(iv) Provide assistance to RCSI RFS in notifying third party vendors of the procedures to be followed during the turnover phase.;
(v) Assist RCSI RFS in understanding naming conventions.;
(vi) Provide test tapes to assist RCSI in its analysis of the space required for data.
(vii) Provide to RCSI RFS access to First Data Fiserv Personnel who were performing the Services in order that such personnel may answer the Successor’s questions.;
(vii) Assist RFS in its analysis of file size and data storage space required for data to be transferred from Fiserv;
(viii) Provide To the extent that Fiserv and RFS have established protocols and procedures with respect to RCSI interim tapes how Fiserv would assist RFS in the event of RCSI’s data relating to or affecting the Transferred Accounts.an RFS disaster, train and inform RFS and Successor of such protocols and procedures related thereto;
(ix) Provide Update and provide documentation used by Fiserv to RCSI multiple tape copies of RCSI’s data relating to the Transferred Accounts in First Data’s possession.provide business continuity services;
(x) Cooperate with RCSI RFS in the preparation for and conduct of migration testing to ensure the orderly transfer of the Terminated Services.; and
(xi) Provide to RCSI RFS current and pending project plans Termination/ Expiration Assistance Plans and status to enable RCSI RFS to perform enhancement services with minimum disruption to RCSI’s RFS’ operation.
Appears in 1 contract