Premier Tech Support. Premier Tech Support is an online chat-based and remote access service offered by Viasat to attempt to assist qualifying Viasat customers with certain technical issues they may be experiencing with their personal computers, wireless routers, or other devices supported by Premier Tech Support (in each case, a “Supported Device”) that affect their Internet Service speeds, but are unrelated to their Internet Service or Equipment. If your reported technical issue is supported by Premier Tech Support, Viasat will make commercially reasonable efforts to attempt to resolve that technical issue. However, Premier Tech Support may not be able to resolve your technical issue. Viasat makes no representation, warranty or guarantee, whether express or implied, that Premier Tech Support will resolve your technical issue. You acknowledge and agree that the Supported Devices may change from time to time and that your device may not be supported by Premier Tech Support in the future even if it was supported by Premier Tech Support in the past. Notwithstanding any provision in this Addendum or the Customer Agreement to the contrary, you or Viasat may terminate any Premier Tech Support session (each, a “Support Session”) at any time for any reason.
Appears in 5 contracts
Samples: Customer Agreement, Customer Agreement, Customer Agreement
Premier Tech Support. Premier Tech Support is an online chat-based and remote access service offered by Viasat ViaSat to attempt to assist qualifying Viasat ViaSat customers with certain technical issues they may be experiencing with their personal computers, wireless routers, or other devices supported by Premier Tech Support (in each case, a “Supported Device”) that affect their Exede Internet Service speeds, but are unrelated to their Exede Internet Service or Equipment. If your reported technical issue is supported by Premier Tech Support, Viasat ViaSat will make commercially reasonable efforts to attempt to resolve that technical issue. However, Premier Tech Support may not be able to resolve your technical issue. Viasat ViaSat makes no representation, warranty or guarantee, whether express or implied, that Premier Tech Support will resolve your technical issue. You acknowledge and agree that the Supported Devices may change from time to time and that your device may not be supported by Premier Tech Support in the future even if it was supported by Premier Tech Support in the past. Notwithstanding any provision in this Addendum or the Customer Agreement to the contrary, you or Viasat ViaSat may terminate any Premier Tech Support session (each, a “Support Session”) at any time for any reason.
Appears in 2 contracts
Samples: Customer Agreement, Customer Agreement
