Common use of PRICE FOR ENERGY AND OTHER SERVICES Clause in Contracts

PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges? (a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges. (b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract. 8.2 Changes to tariffs and charges (a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you. (b) Our standing offer prices will not be varied more often than once every 6 months. 8.3 Variation of tariff due to change of use If a change in your use of energy means you are no longer eligible for the particular tariff you are on, we may transfer you to a new tariff under our standing offer prices: (a) if you notify us there has been a change of use—from the date of notification; or (b) if you have not notified us of the change of use— retrospectively from the date the change of use occurred. 8.4 Variation of tariff or type of tariff on request (a) If you think you satisfy the conditions applying to another tariff or type of tariff under our standing offer prices, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply to you. (b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must: (i) transfer you to that other tariff within 10 business days; or (ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed). 8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.

PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges? (a) a. Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges. (b) b. Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract. 8.2 Changes to tariffs and chargescharges (for premises in SA, ACT or NSW) (a) a. If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. a1. We will also include details with your next bill if also: i. notify you at least five business days before the variation affects in the tariffs and charges are to apply to you.; and ii. deliver the notice by your preferred form of communication where you have communicated this to us, or otherwise by the same method as that used for delivery of your bill. a2. The notice must: i. specify that your tariffs and charges are being varied; ii. specify the date on which the variation will come into effect; iii. identify your existing tariffs and charges inclusive of GST; iv. identify your tariffs and charges as varied inclusive of GST; v. specify that the tariffs and charges identified in paragraphs (ba2) Our (iii) and (iv) are inclusive of GST; and vi. specify that you can request historical billing data and, if you are being sold electricity, energy consumption data, from us. a3. Despite clause 8.2A of this contract, we are not required to provide notice under paragraph (a1): i. where you have entered into a standard retail contract with us within 10 business days before the date on which the variation referred to in clause 8.2A (a) is to take effect, and we have informed you of such variation; ii. where your standing offer prices will not be varied more often than once every 6 months.are regulated, or are otherwise set by legislation, a government agency, or a regulatory authority; 8.3 Variation iii. where the variations to the tariffs and charges are a direct result of tariff due to change of use If a change in your use of to, or withdrawal or expiry of, a government funded energy means you are no longer eligible for the particular tariff you are oncharge rebate, we may transfer you to a new tariff under our standing offer prices: (a) if you notify us there has been a change of use—from the date of notificationconcession or relief scheme; or (b) if you have not notified us iv. where the variation to the tariffs and charges are a direct result of the a change of use— retrospectively from the date the change of use occurred. 8.4 Variation of tariff to any bank charges or type of tariff on request (a) If you think you satisfy the conditions applying to another tariff fees, credit card charges or type of tariff under our standing offer pricesfees, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply payment processing charges or fees applicable to you. (b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must: (i) transfer you to that other tariff within 10 business days; or (ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed). 8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.

PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges? (a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges. (b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract. 8.2 Changes to tariffs and charges (a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you. (b) Our standing offer prices will not be varied more often than once every 6 months. 8.3 Variation of tariff due to change of use If a change in your use of energy means you are no longer eligible for the particular tariff you are on, we may transfer you to a new tariff under our standing offer prices: (a) if you notify us there has been a change of use—from the date of notification; or (b) if you have not notified us of the change of use— —retrospectively from the date the change of use occurred. 8.4 Variation of tariff or type of tariff on request (a) If you think you satisfy the conditions applying to another tariff or type of tariff under our standing offer prices, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply to you. (b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must: (i) transfer you to that other tariff within 10 business days; or (ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed). 8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.

PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges? (a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges. (b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract. 8.2 Changes to tariffs and charges (a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you. (b) Our standing offer prices will not be varied more often than once every 6 six months. Note for Victorian customers: The standing offer prices will be varied more often that once every six months if the variation is required by the energy laws. 8.3 Variation of tariff due to change of use If a change in your use of energy means you are no longer eligible for the particular tariff you are on, we may transfer you to a new tariff under our standing offer prices: (a) if you notify us there has been a change of use—use — from the date of notification; or (b) if you have not notified us of the change of useuse — retrospectively from the date the change of use occurred. 8.4 Variation of tariff or type of tariff on request (a) If you think you satisfy the conditions applying to another tariff or type of tariff under our standing offer prices, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply to you. (b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must: (i) transfer you to that other tariff within 10 business days; or (ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed). 8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.

PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges? (a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges. (b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract. 8.2 Changes to tariffs and charges (a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you. (b) Our standing offer prices will not be varied more often than once every 6 months. 8.3 Variation of tariff due to change of use If a change in your use of energy means you are no longer eligible for the particular tariff you are on, we may transfer you to a new tariff under our standing offer prices: (a) if you notify us there has been a change of use—use – from the date of notification; or (b) if you have not notified us of the change of use— use – retrospectively from the date the change of use occurred. 8.4 Variation of tariff or type of tariff on request (a) If you think you satisfy the conditions applying to another tariff or type of tariff under our standing offer prices, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply to you. (b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must: (i) transfer you to that other tariff within 10 business days; or (ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed). 8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.