Common use of Priority Level Definitions Clause in Contracts

Priority Level Definitions. Critical: Major: Minor: Question / Cosmetic: Enhancement: Priority Initial Response Time Updates from Support Resolutio n Resolution Goal

Appears in 4 contracts

Samples: Saas Services Agreement, Saas Services Agreement, Saas Services Agreement

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Priority Level Definitions. Critical: Major: Minor: Question / Cosmetic: Enhancement: Priority Initial Response Time Updates from Support Resolutio n Resolution Resolution Goal

Appears in 2 contracts

Samples: Saas Services Agreement, Support and Service Level Agreement

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