Priority Technical Support. This Service provides 24x7 accesses to advanced-level technicians. When you contact a technician, you must follow the problem determination procedures as directed by the technician. The technician will attempt to diagnose and resolve your problem over the telephone and may direct you to download and install software updates. If a problem covered by the Lenovo Limited Warranty cannot be resolved via telephone, repair services will be arranged by the technician according to the applicable warranty service.
Appears in 10 contracts
Samples: Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement
