Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround for the Problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem might require development of Software fixes and testing. When a Problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to Software and may be caused for instance by: (a) One of the reasons as explained in Section 25.6 Licensee’s Obligations; (b) Non authorized action by Famic made by Licensee or a third party; (c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement
Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround for the Problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem might require development of Software fixes and testing. When a Problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to Software and may be caused for instance by:
(a) One of the reasons as explained in Section 25.6 23.6 Licensee’s Obligations;
(b) Non authorized action by Famic made by Licensee or a third party;
(c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement
Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround for the Problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem might require development of Software fixes and testing. When a Problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to Software and may be caused for instance by:
(a) One of the reasons as explained in Section 25.6 23.6 Licensee’s Obligations;
(b) Non authorized action by Famic made by Licensee or a third party;
(c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement
Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround for the Problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem might require development of Software fixes and testing. When a Problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to Software and may be caused for instance by:
(a) One of the reasons as explained in Section 25.6 Licensee’s Obligations;
(b) Non authorized action by Famic made by Licensee or a third party;
(c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement
Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround for the Problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem might require development of Software fixes and testing. When a Problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to Software and may be caused for instance by:
(a) One of the reasons as explained in Section 25.6 23.6 Licensee’s Obligations;
(b) Non authorized action by Famic made by Licensee or a third party;
(c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement
Problem Correction. Following the receipt of Licensee’s written notice reporting a problem and provided that Licensee is not in breach of this EUSLMA, Famic will use commercially reasonable efforts during normal business hours in order to correct or provide a Workaround workaround for the Problem problem in a timely fashion. Famic will take into consideration problems reported by Licensee only if Licensee is able to reproduce them. Correcting a Problem problem might require development of Software software fixes and testing. When a Problem problem is not critical, Licensee acknowledges and agrees that the correction of the said Problem problem could be part of the next future version update. The process of diagnosing a Problem reported by Licensee may lead Famic to reasonably believe that the Problem is not due to the Software and may be caused for instance by:
(a) One of the reasons as explained in Section 25.6 “12.6 Licensee’s Obligations”;
(b) Non authorized action by Famic made by Licensee or a third party;
(c) Another software not supplied by Famic;
Appears in 1 contract
Samples: End User Software License and Maintenance Agreement