Common use of Problem Resolution / Fault Reporting Procedures Clause in Contracts

Problem Resolution / Fault Reporting Procedures. 7.6.1 The Customer’s authorised personnel may log any queries, faults or problems to any StarTraq Technical Support Engineer. (It should be emphasised that any of the Customer’s Users, Technical Administrator or other authorised staff members are encouraged to communicate with StarTraq’s support desk in order that problems or queries are speedily and efficiently resolved).

Problem Resolution / Fault Reporting Procedures. 7.6.1 6.10.1 The Customer’s authorised personnel may log any queries, faults or problems to any StarTraq Technical Support Engineer. (It should be emphasised that any of the Customer’s Users, Technical Administrator or other authorised staff members are encouraged to communicate with StarTraq’s support desk in order that problems or queries are speedily and efficiently resolved).