Procedure for returning Goods Sample Clauses

Procedure for returning Goods a. For all returns, a Goods Return Authorisation must be obtained from a member of our customer services team. Please phone 0000 000 000 or email xxxxx@xxxxxxxxxxxxxxx.xx.xx for this. b. We will return the GRA by email to you within two working days. This will indicate: i. Acceptance when issued with a GRA number and signed by our authorised representative; or: ii. Refusal when marked declined through the body of the form and signed by our authorised representative. iii. A copy of the authorised GRA must accompany the Goods being returned. Any Goods arriving without proper documentation may be turned away at your expense. iv. Freight costs incurred are your responsibility – unless we are responsible for the reason for the return. v. The GRA is an authorisation for return and not an agreement that we will provide a credit. All returns are subject to inspection. vi. All credit amounts will be transferred to a specific account or reimbursed via EFTPOS.
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Related to Procedure for returning Goods

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