Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Risk Management Standards ISO 31000:2009, Risk management – Principles and guidelines ISO/IEC 31010:2009, Risk management – Risk assessment techniques Infrastructure Safety Standards BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware. BS EN 60065:2002+A12:20011 or subsequent replacements for audio, video and similar electronic apparatus. BS EN 60825-1:2007 or subsequent replacement for laser printers or scanners using lasers. BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. Accessible IT Standards the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. BS 8878:2010 Web Accessibility Code of Practice. Information Technology Standards e-GIF as documented at xxxx://xxxxxxxxxx.xxxxxxxxxxxxxxxx.xxx.xx/+/http://xxx.xxxxxxxxxxxxx.xxx.xx/govtalk/schemasstandards/e-gif.aspx. e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) xxxxx://xxx.xxx.xx/government/publications/open-standards-principles xxxxx://xxx.xxx.xx/public-services-network#psn-standards xxxxx://xxx.xxx.xx/government/publications/greening-government-ict-strategy xxxxx://xxx.xxx.xx/government/publications/open-source-open-standards-and-re-use-government-action-plan Digital by Default – Government Service Design Manual xxxxx://xxx.xxx.xx/service-manual/digital-by-default Architecture Standards COBIT and TOGAF 9.1 Architecture Framework and Standards. External Connectivity Standards GSi v4.1 (although no new connections are being accepted by GSi after 12/12). PSN Standards - xxxxx://xxx.xxx.xx/public-services-network#psn-standards PCI DSS V2.0 2010 (Card payment network) Information Security Management Standards ISO 27001 Information Security Management standard or equivalent. Manual of Protective Security Standards Manual of Protective Security (MPS) or equivalent Information Age Government Security Standards Information Age Government Security Framework or equivalent. Occupational Health and Safety Management System Standards OHSAS 18001 Occupational Health and Safety Management System or equivalent;
Appears in 2 contracts
Samples: Authority Software, Framework Agreement
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Risk Management Standards ISO 31000:2009, Risk management – Principles and guidelines ISO/IEC 31010:2009, Risk management – Risk assessment techniques Infrastructure Safety Standards BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware. BS EN 60065:2002+A12:20011 or subsequent replacements for audio, video and similar electronic apparatus. BS EN 60825-1:2007 or subsequent replacement for laser printers or scanners using lasers. BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. Accessible IT Standards the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. BS 8878:2010 Web Accessibility Code of Practice. Information Technology Standards e-GIF as documented at xxxx://xxxxxxxxxx.xxxxxxxxxxxxxxxx.xxx.xx/+/http://xxx.xxxxxxxxxxxxx.xxx.xx/govtalk/schemasstandards/e-gif.aspx. e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) xxxxx://xxx.xxx.xx/government/publications/open-standards-principles xxxxx://xxx.xxx.xx/public-services-network#psn-standards xxxxx://xxx.xxx.xx/government/publications/greening-government-ict-strategy xxxxx://xxx.xxx.xx/government/publications/open-source-open-standards-and-re-use-government-action-plan Digital by Default – Government Service Design Manual xxxxx://xxx.xxx.xx/service-manual/digital-by-default Architecture Standards COBIT and TOGAF 9.1 Architecture Framework and Standards. External Connectivity Standards GSi v4.1 (although no new connections are being accepted by GSi after 12/12). PSN Standards - xxxxx://xxx.xxx.xx/public-services-network#psn-standards PCI DSS V2.0 2010 (Card payment network) Information Security Management Standards ISO 27001 Information Security Management standard or equivalent. Manual of Protective Security Standards Manual of Protective Security (MPS) or equivalent Information Age Government Security Standards Information Age Government Security Framework or equivalent. Occupational Health and Safety Management System Standards OHSAS 18001 Occupational Health and Safety Management System or equivalent;
Appears in 1 contract
Samples: Authority Software
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans plans. Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Risk Management Standards ISO 31000:2009, Risk management – Principles and guidelines ISO/IEC 31010:2009, Risk management – Risk assessment techniques Infrastructure Safety Standards BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware. BS EN 60065:2002+A12:20011 or subsequent replacements for audio, video and similar electronic apparatus. BS EN 60825-1:2007 or subsequent replacement for laser printers or scanners using lasers. BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. Accessible IT Standards the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. BS 8878:2010 Web Accessibility Code of Practice. Information Technology Standards e-GIF as documented at xxxx://xxxxxxxxxx.xxxxxxxxxxxxxxxx.xxx.xx/+/http://xxx.xxxxxxxxxxxxx.xxx.xx/govtalk/schemasstandards/e-gif.aspx. e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) xxxxx://xxx.xxx.xx/government/publications/open-standards-principles xxxxx://xxx.xxx.xx/public-services-network#psn-standards xxxxx://xxx.xxx.xx/government/publications/greening-government-ict-strategy xxxxx://xxx.xxx.xx/government/publications/open-source-open-standards-and-re-use-government-action-plan Digital by Default – Government Service Design Manual xxxxx://xxx.xxx.xx/service-manual/digital-by-default Architecture Standards COBIT and TOGAF 9.1 Architecture Framework and Standards. External Connectivity Standards GSi v4.1 (although no new connections are being accepted by GSi after 12/12). PSN Standards - xxxxx://xxx.xxx.xx/public-services-network#psn-standards PCI DSS V2.0 2010 (Card payment network) Information Security Management Standards ISO 27001 Information Security Management standard or equivalent. Manual of Protective Security Standards Manual of Protective Security (MPS) or equivalent Information Age Government Security Standards Information Age Government Security Framework or equivalent. Occupational Health and Safety Management System Standards OHSAS 18001 Occupational Health and Safety Management System or equivalent;FRAMEWORK SCHEDULE 2: SERVICES AND KEY PERFORMANCE INDICATORS PART B – KPIs
Appears in 1 contract
Samples: data.gov.uk
