Common use of Product Return Procedure Clause in Contracts

Product Return Procedure. Customer may only return the assembled Product for warranty repair or return only the defective part if instructed by MOONBIKES MOTORS. Before returning any of the foregoing for repair or replacement, Customer shall notify MOONBIKES MOTORS via email at xxxxxxx@xxxxxxxxx.xxx. Returns for repair should be accompanied by a letter stating the nature of the problem, if applicable the serial and/or model numbers and the Customer’s name, email and telephone number.