Product Substitutions. In the event a specified manufacturer’s product becomes unavailable or the expected delivery is delayed beyond fourteen (14) calendar days, Contractor must notify Purchaser and offer Purchaser two choices: (1) an item of equal quality and value at no additional expense or (2) cancellation of the Purchaser Order without any fees and shall provide a full refund within thirty (30) days of the cancellation request.
Appears in 8 contracts
Samples: Washington Statewide Contract, Washington Statewide Contract, Washington Statewide Contract